Review user-generated content according to community guidelines to ensure a safe platform. Investigate reports and escalate critical issues to stakeholders to maintain product safety.
Mayflower
11 Remote Job Openings at Mayflower
Investigate and resolve merchant-reported payment processing issues by analyzing logs, querying databases, and validating processor responses. Support merchant onboarding and maintain technical troubleshooting documentation to improve platform experience.
Develop and maintain a high-load payment gateway system, focusing on new payment features and API implementation. Responsibilities include optimizing system performance, ensuring PCI DSS compliance, and collaborating with cross-functional teams to define technical epics.
Evolve and maintain the UI foundation across Figma, Storybook, and code while refining core components and token architecture. Collaborate with engineers and designers to align standards and improve the design-to-code workflow.
Develop and maintain the Admin Panel, payment forms, and landing pages for a PCI DSS compliant payment gateway. Collaborate with product teams and designers to implement high-performance UI/UX solutions and resolve production incidents.
The SEO Specialist will grow organic search visibility and improve website performance through keyword research and technical optimization. They will also collaborate with cross-functional teams to enhance rankings, traffic, and search-driven conversions.
Manage the lifecycle and firmware updates of server hardware while troubleshooting infrastructure and connectivity issues. Collaborate with DevOps and network teams to standardize hardware configurations and support bare metal server provisioning.
Handle and resolve customer complaints to ensure a positive user experience. Investigate issues, identify trending problems, and report bugs to the technical team.
Manage the lifecycle and firmware updates of server hardware while troubleshooting infrastructure and connectivity issues. Collaborate with cross-functional teams to standardize hardware configurations and develop operational procedures.
The Community Manager will lead and grow the Japanese-speaking community by managing Discord channels and facilitating user engagement. They will also act as a bridge between the product team and users, gathering feedback and resolving conflicts to ensure a positive community environment.
Develop and maintain high-load payment gateway services, including API design and integration with external providers. Collaborate with cross-functional teams to ensure system security, performance, and compliance with PCI DSS standards.
