The Senior Infrastructure Engineer will manage and maintain corporate IT infrastructure, including network, cloud, and platform environments. Responsibilities include automating infrastructure provisioning, supporting cloud deployments, and participating in an on-call rotation for technical support.
The IT Service Desk Analyst provides Tier 1 technical support for network, security, and corporate applications while managing incidents through Salesforce. They are responsible for resolving technical issues, reporting on performance metrics, and contributing to process improvements to reduce incident volume.
The role involves managing the full life cycle of recruiting, including sourcing, screening, and interviewing IT professionals. Additionally, the recruiter will maintain candidate pipelines and represent the company at networking events.
