Responsibilities include managing the full life cycle of recruiting, from sourcing and screening to extending offers, and attending requirement gathering sessions with management. The role also involves creating job descriptions, utilizing social media for lead generation, and maintaining a pipeline of IT professionals.
The Senior Infrastructure Engineer will be responsible for the day-to-day operations of Network, Cloud, and Platform environments across on-premise, SaaS, and private cloud infrastructure. Daily tasks include maintaining cloud deployments, administering Office 365, handling AWS/Azure infrastructure, managing endpoints, and participating in an on-call rotation.
The role involves providing Tier 1 IT support to customers via the Service Desk, handling inquiries related to network, security, applications, and corporate systems. Responsibilities include answering inbound calls, tickets, and emails, resolving technical issues using a playbook, and supporting the enterprise production support process.
