The Senior Manager owns the end-to-end revenue engine, including payor strategy, contract negotiation, billing, collections, and cash reconciliation. They lead multiple teams to ensure financial performance, optimize reimbursement rates, and maintain accurate cash forecasting.
The Clinical Documentation Specialist is responsible for obtaining medical records and prescriptions from providers to secure funding for speech-generating devices. They must maintain accurate client records in the CRM and ensure timely progression of the post-trial pipeline.
The Senior Manager owns the end-to-end revenue engine, including payor strategy, contract negotiation, billing, collections, and cash reconciliation. They lead multiple teams to ensure accurate claims processing, optimize cash flow, and drive strategic growth through data-driven decision-making.
The Product Support Specialist provides timely technical assistance to users of speech-generating devices and collaborates with internal teams to resolve issues. They are responsible for managing support caseloads, facilitating device repairs, and maintaining the company's knowledge base.
The Intake & Engagement Specialist serves as the primary point of contact for customers, educating them on AAC devices and guiding them through the intake process. They are responsible for nurturing leads, conducting product demonstrations, and ensuring all patient documentation is accurate and compliant.
The Trial Onboarding Specialist serves as the primary point of contact for customers, guiding them through the pre-trial journey and consultative sales process. They are responsible for educating customers on AAC technology, verifying insurance benefits, and ensuring all documentation is accurate for a successful device trial.
The Intake & Engagement Specialist serves as the primary point of contact for customers, educating them on AAC devices and guiding them through the pre-intake process. They are responsible for nurturing leads, conducting product demonstrations, and ensuring all patient information is accurate and compliant.
The Funding Verification Specialist verifies insurance benefits and determines appropriate funding options to support device trials and procurement. They also maintain accurate patient records and communicate funding determinations to internal teams and clients.
The role involves partnering with customers and SLPs to facilitate the evaluation and acquisition of speech-generating devices. It combines clinical expertise with consultative sales to guide users through the AAC journey and ensure positive communication outcomes.
