The Customer Service Specialist provides Tier 1 support to prospects and customers, resolving technical issues and managing inquiries across multiple channels. They also collaborate with internal teams to improve customer-facing processes and ensure a seamless experience throughout the customer journey.
Lingraphica
9 Remote Job Openings at Lingraphica
The role involves partnering with customers and SLPs to facilitate the evaluation and acquisition of speech-generating devices. It combines clinical expertise with consultative sales to guide users through the AAC journey and ensure positive communication outcomes.
The role involves partnering with customers and SLPs to facilitate the evaluation and acquisition of speech-generating devices. It combines clinical expertise with consultative sales to guide users through the AAC journey and ensure positive communication outcomes.
The Educational Programs Administrator manages logistics for training demos and university webinars, including scheduling and device shipment tracking. They provide high-touch engagement with Speech Language Pathologists and consumers to ensure seamless operational execution of educational activities.
Develop and maintain software for speech-generating devices and related applications within a cross-functional Innovation team. The role involves writing clean code, participating in code reviews, and supporting production systems through bug fixes and performance improvements.
The Product Operations Manager manages the operational infrastructure, tooling, and data workflows to enable the Product organization to scale. This includes administering tools like Jira and Amplitude, ensuring FDA regulatory compliance, and coordinating cross-functional release readiness.
Lead initiatives to shape an inclusive and engaging workplace by driving employee experience, relations, and DEI strategies. Partner with leadership to manage conflict resolution, reasonable accommodations, and organizational culture alignment.
Provides administrative and operational support for HR functions, including onboarding, employee records management, and compliance activities. Supports the Learning Management System and coordinates logistics for Board of Directors meetings.
Leads initiatives to shape an inclusive and engaging workplace, focusing on employee experience, relations, and DEI strategy. Partners with leadership to improve team effectiveness and manage reasonable accommodation processes.