Lingraphica

Intake & Engagement Specialist (Bilingual English/Spanish & Remote)

Lingraphica · Full Time · a day ago

Lingraphica

🌎 United States 💵 $54500 - $60500 per year ⭐ 2-5 yrs exp 💼 Recruitment

The Intake & Engagement Specialist serves as the primary point of contact for customers, educating them on AAC devices and guiding them through the intake process. They are responsible for nurturing leads, conducting product demonstrations, and ensuring all patient documentation is accurate and compliant.

customer-service spanish medical excel customer-experience english crm b2b communication microsoft-office hiring organization time-management hubspot b2c compliance

APPLY

Trial Onboarding Specialist (Remote)

Lingraphica · Full Time · 2 days ago

Lingraphica

🌎 United States 💵 $54500 - $66500 per year ⭐ 2-5 yrs exp 💼 Support

The Trial Onboarding Specialist serves as the primary point of contact for customers, guiding them through the pre-trial journey and consultative sales process. They are responsible for educating customers on AAC technology, verifying insurance benefits, and ensuring all documentation is accurate for a successful device trial.

insurance customer-experience crm communication onboarding hiring documentation organization hubspot compliance

APPLY

Intake & Engagement Specialist (Remote)

Lingraphica · Full Time · 2 days ago

Lingraphica

🌎 United States 💵 $54500 - $66500 per year ⭐ 2-5 yrs exp 💼 Recruitment

The Intake & Engagement Specialist serves as the primary point of contact for customers, educating them on AAC devices and guiding them through the pre-intake process. They are responsible for nurturing leads, conducting product demonstrations, and ensuring all patient information is accurate and compliant.

customer-service medical excel customer-experience crm b2b communication microsoft-office hiring organization time-management hubspot b2c compliance

APPLY

Funding Verification Specialist - Remote

Lingraphica · Full Time · 7 days ago

Lingraphica

🌎 United States 💵 $50000 - $55000 per year ⭐ 2-5 yrs exp 💼 Others

The Funding Verification Specialist verifies insurance benefits and determines appropriate funding options to support device trials and procurement. They also maintain accurate patient records and communicate funding determinations to internal teams and clients.

insurance customer-service medical communication hiring critical-thinking documentation organization

APPLY

Customer Service Specialist (Remote)

Lingraphica · Full Time · 21 days ago

Lingraphica

🌎 United States 💵 $50000 - $55000 per year ⭐ 2-5 yrs exp 💼 Support

The Customer Service Specialist provides Tier 1 support to prospects and customers, resolving technical issues and managing inquiries across multiple channels. They also collaborate with internal teams to improve customer-facing processes and ensure a seamless experience throughout the customer journey.

customer-service customer-experience crm communication onboarding hiring organization time-management hubspot

APPLY

Clinical Solutions Consultant (Remote)

Lingraphica · Full Time · a month ago

Lingraphica

🌎 United States 💵 $70600 - $80500 per year ⭐ 2-5 yrs exp 💼 Sales

The role involves partnering with customers and SLPs to facilitate the evaluation and acquisition of speech-generating devices. It combines clinical expertise with consultative sales to guide users through the AAC journey and ensure positive communication outcomes.

insurance customer-experience communication hiring documentation organization time-management

APPLY

Clinical Solutions Consultant (Remote)

Lingraphica · Full Time · a month ago

Lingraphica

🌎 United States 💵 $70600 - $90400 per year ⭐ 2-5 yrs exp 💼 Sales

The role involves partnering with customers and SLPs to facilitate the evaluation and acquisition of speech-generating devices. It combines clinical expertise with consultative sales to guide users through the AAC journey and ensure positive communication outcomes.

insurance customer-experience communication hiring documentation organization time-management

APPLY

Educational Programs Administrator (Remote)

Lingraphica · Full Time · a month ago

Lingraphica

🌎 United States 💵 $50000 - $55000 per year ⭐ 0-2 yrs exp 💼 Software Development

The Educational Programs Administrator manages logistics for training demos and university webinars, including scheduling and device shipment tracking. They provide high-touch engagement with Speech Language Pathologists and consumers to ensure seamless operational execution of educational activities.

APPLY

Sr. Manager, Employee Experience (Remote)

Lingraphica · Full Time · 2 months ago

Lingraphica

🌎 United States 💵 $109K - $135K per year ⭐ 5-10 yrs exp 💼 Recruitment

Lead initiatives to shape an inclusive and engaging workplace by driving employee experience, relations, and DEI strategies. Partner with leadership to manage conflict resolution, reasonable accommodations, and organizational culture alignment.

APPLY

Sr. Manager, Employee Experience

Lingraphica · Full Time · 2 months ago

Lingraphica

🌎 United States 💵 $109K - $135K per year ⭐ 5-10 yrs exp 💼 Recruitment

Leads initiatives to shape an inclusive and engaging workplace, focusing on employee experience, relations, and DEI strategy. Partners with leadership to improve team effectiveness and manage reasonable accommodation processes.

APPLY