The Service Training Specialist will plan and conduct technical training programs to develop the next generation of elevator technicians and supervisors. They will collaborate with operations leaders to identify competency gaps and implement targeted learning solutions to drive operational excellence.
The Operations Training Specialist is responsible for delivering installation methods and safety training to branch offices while auditing processes to ensure alignment. They also provide guidance to regional leaders to improve installation efficiency and support project planning and execution.
The specialist will manage the day-to-day operational support, maintenance, and release updates for KANZ sales and digital tools, including Power BI dashboards. They will also act as the primary contact for frontline users to diagnose and resolve tool-related issues while ensuring data accuracy and system functionality.
The Sales Systems Specialist will act as a key user for core sales tools, including Salesforce and pricing systems, to ensure data quality and process efficiency. They will provide day-to-day support to sales teams, manage system updates, and collaborate with cross-functional stakeholders to maintain system reliability.
