Lead a cross-functional development POD by balancing hands-on software engineering with technical leadership and team development. Ensure the team operates effectively, makes sound architectural decisions, and consistently delivers high-quality solutions aligned with business priorities.
The Product Owner will bridge client needs with the SaaS platform by managing the product backlog, defining requirements, and prioritizing initiatives based on business value. They will collaborate closely with engineering, customer success, and leadership to ensure successful delivery, testing, and adoption of product solutions.
Handle inbound and outbound support calls, create and process tickets, and troubleshoot customer building automation and facilities issues remotely. Analyze HVAC, refrigeration, and lighting system data, coordinate on-site third-party support, and report recommendations to improve energy use and asset efficiency.
