Kaizo

Manage a portfolio of enterprise and SMB customers in Europe to drive onboarding, adoption, and long-term value realisation. Act as the voice of the customer internally to influence product development and partner with sales on renewals and expansion.

The Customer Success Specialist will manage a portfolio of enterprise clients in the Americas, driving onboarding, product adoption, and long-term value realization. They will also act as the voice of the customer internally to influence product development and contribute to success frameworks.

You will co-own a portfolio of enterprise customers in North America, driving onboarding, adoption, value realization, and renewals. Building trusted relationships with senior customer stakeholders and acting as the voice of the customer internally are key aspects of this role.