JumpstartMD

The specialist serves as the primary contact for members to enhance satisfaction, manage billing and insurance claims, and implement retention strategies. Additionally, the role involves managing clinic inventory and supply chain needs to ensure essential medical and office supplies are stocked.

The Program Specialist manages inbound and outbound leads to convert prospective inquiries into paid consultations. This includes conducting discovery calls, educating prospects on health programs, and maintaining accurate records in Salesforce.