Intradiem

Lead the internal AI transformation roadmap and establish an AI operating model to drive scalable capability across all business functions. Manage the AI Center of Excellence, oversee governance frameworks, and drive the adoption of AI tools to improve operational efficiency.

Operationalize marketing strategy by owning campaign execution and automation within Account Engagement and Salesforce. Manage lead scoring, lifecycle optimization, and marketing data reporting while integrating AI-driven workflows.

Design and operate AI-driven prospecting workflows and automated outreach sequences to identify high-fit accounts. Architect enrichment pipelines and integrate product usage signals into the GTM stack to drive product-qualified leads (PQLs).

Lead and transform the PMO division by developing scalable methodologies and automation solutions to increase project delivery capacity. Build and mentor a high-performing team while establishing strategic partnerships across the organization to ensure business alignment and exceptional customer satisfaction.

The role involves maximizing revenue within assigned accounts through strategic account development initiatives and managing customer relationships. Additionally, it includes leading contract negotiations and ensuring customer success through effective implementation and support.

Lead a team of onsite and offshore QA Engineers to ensure the delivery of high-quality, scalable software across web, API, and platform services while driving a modern quality engineering approach focused on early validation and automation-first practices. Establish and enforce quality standards, ensure comprehensive test coverage, and promote test automation across UI, API, and system-level validation.