The Technical Account Specialist provides front-line support to customers, physicians, and nurses to resolve issues and remove friction from the prescribing process. Responsibilities include managing incoming support cases, coordinating issue escalation, and maintaining detailed documentation within case management tools.
Serve as the primary clinical point of contact for customers and partners while translating clinical workflow friction into actionable product improvements. Manage clinical issue resolution across the product portfolio by collaborating with engineering, product, and support teams to validate fixes and lead change management.
Provide strategic legal advice and transactional support for enterprise-level agreements across multiple healthcare brands. Monitor regulatory changes and develop internal governance policies to align with business goals and risk management.
The Head of Product Management owns the product strategy and discipline across the core platform, focusing on healthcare data flows and interoperability. This leader is responsible for building a high-performing PM team and aligning product investments with measurable business and customer outcomes.
The Product Owner II is responsible for owning backlog strategy, prioritization, and driving roadmap execution in collaboration with Product Managers. They facilitate agile ceremonies and partner with engineering to ensure high-quality delivery and efficient release planning.
Serve as a strategic People Partner for Product, Engineering, and Operations to build high-performing teams and scalable people solutions. The role involves coaching leaders through complex organizational design and talent decisions while championing AI adoption within the workplace.
Design, implement, and manage a scalable multi-cloud data platform using AWS, Azure, and Snowflake. Develop ELT pipelines and data models while ensuring robust data governance and security frameworks.
The Attorney will execute level-one legal work, including BAAs and standard commercial contracts, while designing and managing the legal operations infrastructure. They will also drive AI adoption within the legal function and maintain KPI dashboards to track team throughput.
The Senior Implementation Specialist guides new customers from post-sale through go-live, focusing on the implementation of DoseSpot and pVerify products. This includes managing project plans, driving API adoption, and collaborating with cross-functional teams to ensure seamless customer transitions.
Design and maintain scalable cloud-native applications using .NET and React on Microsoft Azure. Develop high-performance backend API services and intuitive frontend experiences while implementing an AI-first engineering approach.
