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Interface Systems

Remote Job Openings at Interface Systems (2)

Security Systems Tech Support Sun-Thurs 9-6PM CST

United States 2-5 yrs exp Support

The role involves providing Level 2 technical support for security systems, including fault isolation, repair, and service restoration for clients. The analyst will manage security incidents, coordinate with cross-functional teams, and act as a primary point of contact for various security lines of business.

Associate Manager, Security Systems Technical Support

United States 2-5 yrs exp Support

The Associate Manager will supervise daily operations and lead a team of support agents to ensure service excellence and compliance with security standards. They are responsible for managing KPIs, developing technical documentation, and overseeing the resolution of service incidents for asset protection clients.