The Patient Relations Specialist acts as a liaison between patients and the healthcare team to resolve grievances and ensure high-quality, compliant care. They are responsible for monitoring patient feedback, educating staff on patient rights, and assisting with complex healthcare navigation and policy development.
The analyst maintains and implements EpicCare systems while participating in the review and testing of new application releases. They also provide application support, troubleshoot system issues, and analyze business operations to optimize the Epic experience.
The Revenue Integrity Specialist Senior supports daily operations by maintaining accurate charge capture and reconciliation processes across clinical departments. They also collaborate with leadership to audit workflows, monitor revenue metrics, and provide training on regulatory and coding requirements.
The Medical Records Coder 2 is responsible for the accurate assignment of E&M, CPT, and ICD-10 CM codes for outpatient and emergency encounters. They must also meet established coding productivity standards set by the department leadership.
