The Billing Representative provides front-line customer care by handling inbound calls, emails, and chats while processing payments and billing adjustments. They are responsible for updating customer accounts in the CIS and ensuring accurate, timely billing for municipal water and wastewater services.
The manager provides national-level leadership in the design and implementation of asset management and reliability programs across a portfolio of water and wastewater facilities. They are responsible for conducting condition assessments, managing CMMS governance, and leading root cause analysis investigations to optimize asset lifecycle and performance.
The Business Development Manager will lead the pursuit of new business and contract renewals within the water and wastewater sector across the Western United States. They are responsible for developing market strategies, managing the full sales cycle, and collaborating with internal teams to prepare competitive proposals.
Provide expert technical guidance on water treatment plant operations, process control, and regulatory compliance across a diverse portfolio of facilities. Collaborate with operational staff and stakeholders to drive continuous improvement and ensure high standards of service delivery.
The Project Manager leads automation and intelligence projects from kickoff to closeout, managing scope, schedule, budget, and risks. They coordinate deliverables across engineering, manufacturing, and field services while maintaining strong customer communication.
