The representative is responsible for verifying insurance eligibility and benefits using payer portals and maintaining accurate patient data in the EHR system. They also collaborate with clinical and billing teams to resolve discrepancies while ensuring compliance with HIPAA regulations.
The Senior Vice President will lead and scale the company's healthcare-focused contact center business, overseeing both U.S. and offshore delivery operations. This role involves driving offering strategy, commercial growth, technology modernization, and the development of a shared services organization.
The role involves delivering financial and operational analysis, reporting, and forecasting to support informed decision-making by leadership. It also requires developing dashboards and leveraging data analytics to improve processes and identify performance trends.
The role involves verifying patient insurance eligibility and benefits while maintaining accurate demographic and insurance data in the EHR system. You will also communicate with patients regarding coverage and collaborate with internal teams to resolve discrepancies.
Review and adjudicate medical claims to ensure accurate coding and reimbursement in compliance with payer requirements. Verify patient eligibility and provider credentials while collaborating with stakeholders to resolve claim discrepancies.
