Own the commercial enablement roadmap for account executives, account managers, and customer success managers, translating company priorities and product, pricing, and process changes into practical guidance, learning, and field resources. Partner with managers and cross-functional teams to reinforce execution, assess readiness and performance using field feedback and data, and continuously improve enablement programs.
The Principal Customer Success Manager oversees a portfolio of strategic large law firms to ensure they maximize value from iManage subscriptions. This role involves driving retention, identifying expansion opportunities, and coordinating cross-functional teams to support customer success and business outcomes.
The Partner Sales Manager will drive iManage's strategic partnership with Microsoft by executing joint co-sell motions and go-to-market programs. This role involves operational management of partnership initiatives, tracking key performance indicators, and fostering senior relationships across Microsoft's sales and marketing organizations.
You will drive the strategic partnership with Microsoft by executing joint co-sell motions and go-to-market programs globally. Additionally, you will manage operational rigor, track key performance indicators, and ensure seamless collaboration between iManage and Microsoft field teams.
Manage and grow a portfolio of mid-market law firm accounts by driving revenue through cross-sell and upsell opportunities. Act as a trusted advisor to firm leadership to modernize their technology strategy and ensure long-term client retention.
