HYPR

In this role, you will design, develop, and maintain key product components while collaborating with peers. You will own features end-to-end, from understanding requirements to deployment and production support.

The specialist will serve as the first point of contact for customer support issues, actively answering calls and responding to tickets during assigned shifts to provide Tier 1 product support. Key duties include triaging and resolving reported issues immediately or coordinating solutions by involving appropriate internal teams and escalating when necessary.