The Cybersecurity Engineer will build, configure, and maintain secure systems and infrastructure while managing security tools and responding to alerts. They will also develop automation to reduce manual tasks and serve as a technical escalation point for security incidents.
The Client Partner will own the full relationship lifecycle for health system accounts, focusing on either deepening existing partnerships or developing new business. They will lead executive-level discovery conversations, manage pipelines, and negotiate long-term managed services agreements.
You will diagnose client call center needs and design standardized Genesys CCaaS models to modernize their patient access systems. This involves translating findings into call flow logic, building configurations in Genesys Architect Tools, and managing end-to-end delivery workstreams.
Proactively identify and cultivate long-term relationships with senior Epic professionals and healthcare access operations leaders to build a strategic talent pipeline. Advise internal leadership on talent timing and represent the company's mission to high-level industry experts.
As an Associate Patient Access Specialist, you will be the first point of contact for patients seeking care, handling calls related to scheduling, referrals, and MyChart support. You will guide patients through their inquiries while ensuring accurate documentation and workflow adherence.
