The Sr. Principal Platform Engineer will build and maintain core production platforms while owning architectural decisions for applications. They will also mentor early-career engineers and partner with IT Security and Data teams to ensure system reliability and integration.
The Client Partner will own the full relationship lifecycle for health system accounts, focusing on either deepening existing partnerships or developing new business. They will lead executive-level discovery conversations, manage pipelines, and negotiate long-term managed services agreements.
You will diagnose client call center needs and design standardized Genesys CCaaS models to modernize their patient access systems. This involves translating findings into call flow logic, building configurations in Genesys Architect Tools, and managing end-to-end delivery workstreams.
As an Associate Patient Access Specialist, you will be the first point of contact for patients seeking care, handling calls related to scheduling, referrals, and MyChart support. You will guide patients through their inquiries while ensuring accurate documentation and workflow adherence.
