Serve as the primary point of contact for members to guide them through program offerings, eligibility, and billing inquiries. Resolve member issues across phone, email, and chat while maintaining high quality and satisfaction standards.
Hinge Health
13 Remote Job Openings at Hinge Health
The role focuses on driving pipeline generation and supporting complex B2B accounts through outbound prospecting and detailed account research. You will partner with sales leadership to identify structural gaps in deals and execute high-quality outreach to progress qualified opportunities.
Generate a qualified pipeline for the Mid Market segment through outbound prospecting and inbound lead follow-up. Partner with sales leaders to execute account plans and educate prospective clients on Hinge Health's digital MSK solutions.
Lead and coach a team of Business Development Representatives to improve outreach quality and pipeline growth. Manage day-to-day performance metrics and refine sales workflows while maintaining a small personal quota.
The role focuses on supporting Client Executives in retaining and growing complex enterprise accounts by orchestrating cross-functional partners and removing execution friction. Key duties include leading high-stakes workstreams, transforming client data into actionable insights, and refining operational playbooks to scale client motions.
Manage and grow strategic relationships with health plan partners to drive product adoption and long-term growth. Coordinate cross-functional internal stakeholders to ensure operational excellence and the achievement of shared partnership objectives.
The RVP will own a Southeast territory, building strategic relationships with self-insured employers to sell musculoskeletal care solutions. Responsibilities include managing complex sales cycles, leveraging broker partnerships, and exceeding revenue quotas.
Manage day-to-day relationships with mid-market employer clients to drive product adoption, secure renewals, and maximize value. Partner with cross-functional teams to execute enrollment campaigns and turn clients into long-term advocates.
The Client Success Manager will act as a strategic partner to employer clients, ensuring they maximize the value of Hinge Health programs to drive adoption and retention. This role involves managing a book of business, conducting program audits, and using data-driven insights to influence client outcomes and product expansion.
The Client Executive manages a portfolio of complex enterprise clients, acting as a strategic partner to drive retention and expansion. They facilitate cross-functional collaboration and lead high-stakes negotiations to ensure measurable business outcomes and client success.
The Client Consultant will manage retention plans for assigned clients, identifying risks and executing strategies to secure renewals while also pursuing new expansion opportunities within existing accounts. They will partner with Client Success Leads to cultivate relationships and deliver tailored, consultative solutions based on client goals and pain points.
The role involves building the engine that powers the physical provider network, connecting members to in-person care, and defining the provider network strategy for the assigned territory. Success includes closing network contracts, launching initial partners, and influencing the product roadmap as the 'Voice of the Provider'.
This role involves acting as the strategic engine for Health Services partnerships, focusing on removing barriers and identifying expansion opportunities to accelerate pipeline growth for commercial sales teams. The manager will own the strategic roadmap for partnerships, driving measurable revenue growth and translating partner feedback into actionable sales enablement strategies.
