Herself Health

Manage medical records workflows and coordinate outgoing referrals to ensure timely and compliant patient care. Oversee the Release of Information process and maintain the care continuum within the EMR system.

Lead high-impact strategic initiatives to drive patient attribution and transitions through the optimization of CRM tools and business intelligence. Manage Onboarding Specialists and develop reporting to maximize performance and improve the patient journey.

The Director of Growth manages channel growth and sales performance to achieve business targets and revenue growth. They are responsible for building B2B and direct-to-senior partnerships while overseeing sales staff and forecasting revenue streams.

The Patient Experience Specialist handles inbound and outbound patient communications via phone, SMS, chat, and email to ensure high satisfaction and retention. They are responsible for managing appointment reminders, resolving patient concerns, and maintaining accurate records in the EMR system.