The Director of Client Success oversees the operational excellence and profitability of the entire customer portfolio while leading a team of managers to drive retention and growth. This role also spearheads the company's AI strategy to optimize workflows, improve client health, and scale team efficiency.
The Interface Analyst will establish, install, and maintain interfaces for surgery center clients and their business partners. They will also troubleshoot live interface issues, coordinate with internal and external teams, and support quality assurance efforts.