You will own the design, integration, and testing of broadband access systems while acting as the primary technical liaison for customer projects. Additionally, you will provide on-site and remote technical support to diagnose and resolve customer issues throughout the deployment lifecycle.
The engineer will own the design, integration, and testing of broadband access systems while acting as the primary technical liaison for customer projects. They are responsible for providing on-site and remote technical support, diagnosing issues, and training clients on system operations.
The engineer will own the design, integration, and testing of broadband access systems, transforming architectural drawings into functional IP network solutions. They will also act as the primary technical liaison for customer projects, providing end-to-end support for deployments, troubleshooting, and client training.
Identify business processes for AI optimization and build reusable assets like agents, skills, and connectors to reduce manual effort. Drive adoption through onboarding, training, and maintaining documentation while ensuring compliance with data policies.
The Customer Success Manager acts as a bridge between support and sales to foster positive client relationships and drive revenue growth. Responsibilities include managing client retention, leading customer meetings, tracking performance metrics, and ensuring technical and commercial satisfaction.
The Strategic Account Sales Director will lead sales efforts for tier 1 and 2 ISP accounts by defining strategic frameworks and tactical execution plans. They are responsible for driving profitable growth, managing pipelines, and fostering cross-functional collaboration with product and engineering teams.
The Program Manager is responsible for the coordination of complex integration and deployment projects across multiple teams and locations. They will manage project schedules, track technical issues, and communicate with stakeholders throughout the system development life cycle.
Develop and deliver high-quality technical education via instructor-led training, webinars, and LMS courses for customers and internal teams. Collaborate with R&D and Product Management to ensure technical accuracy and manage the training content lifecycle.
