The Guest Experience Specialist manages guest communications and reservations across a portfolio of properties to ensure high-quality service. They are responsible for resolving guest issues, coordinating with property management teams, and maintaining accurate records within internal systems.
The Telesales Associate will conduct outbound outreach to B2B partners to generate and convert reservations for GuestReady properties in the UAE. They will also manage client accounts, maintain accurate records in the CRM, and coordinate with internal teams to ensure a smooth guest experience.