The Billing Support Specialist will troubleshoot and resolve technical billing issues for clients and therapists via phone and live chat. They will also educate customers on the platform and serve as a passionate advocate to ensure a positive user experience.
Grow Therapy
10 Remote Job Openings at Grow Therapy
The Authorization Supervisor will own the end-to-end authorization denial pipeline and manage the team responsible for processing authorizations. This role focuses on building automated workflows and maintaining key partner relationships to ensure operational efficiency.
The Authorization Specialist II is responsible for processing and validating authorization packets, resolving missing client information, and auditing throughput for accuracy. They will also research and resolve authorization-related claim denials while partnering with billing and eligibility teams to ensure timely access to care.
The Billing Support Specialist will troubleshoot and resolve technical billing issues for clients and therapists via phone and live chat. They will also educate customers on the platform and collaborate with product teams to identify root causes of issues.
The Leave Specialist will independently manage the end-to-end administration of employee leaves of absence, ensuring compliance with federal, state, and local laws. This includes partnering with third-party administrators and internal teams to coordinate pay, benefits, and return-to-work processes.
The Senior Accountant will own core accounting processes including revenue, accounts receivable, provider payouts, and treasury to ensure US GAAP compliance. They will also drive the month-end close process and implement AI-driven efficiencies to scale accounting workflows.
Lead end-to-end RCM operational performance, including eligibility, claims, and denials, while scaling team structures. Operationalize AI and automation tools to improve workflows and maintain rigorous KPI dashboards for leadership visibility.
Serve as the primary contact for prospective providers to help them open and grow their private practices. Manage a high-volume pipeline of leads using AI-powered tools to meet activation and conversion KPIs.
The Senior Security Engineer will own the data security infrastructure, focusing on automated classification, tagging, and protection of sensitive data. They will design encryption pipelines and secure the data connectors feeding AI tooling to ensure safe technology adoption.
The Staff Security Engineer will define the multi-year security roadmap and build secure-by-default infrastructure, including authentication and authorization services. They will also lead AI-native security initiatives and implement company-wide security visibility through scorecards and data tagging.