The specialist will process, log, and respond to inbound medical record requests while ensuring compliance with HIPAA and privacy regulations. They will also collaborate with internal teams and external requesters to maintain accurate records and provide status updates.
The Billing Support Specialist will troubleshoot and resolve technical billing issues for clients and therapists via phone and live chat. They will also educate customers on the platform and serve as a passionate advocate to ensure a positive user experience.
The Authorization Supervisor will own the end-to-end authorization denial pipeline and manage the team responsible for processing authorizations. This role focuses on building automated workflows and maintaining key partner relationships to ensure operational efficiency.
Lead end-to-end RCM operational performance, including eligibility, claims, and denials, while scaling team structures. Operationalize AI and automation tools to improve workflows and maintain rigorous KPI dashboards for leadership visibility.
The Senior Accountant will own core accounting processes including revenue, accounts receivable, provider payouts, and treasury to ensure US GAAP compliance. They will also drive the month-end close process and implement AI-driven efficiencies to scale accounting workflows.
The Senior Security Engineer will own the data security infrastructure, focusing on automated classification, tagging, and protection of sensitive data. They will design encryption pipelines and secure the data connectors feeding AI tooling to ensure safe technology adoption.
The Staff Security Engineer will define the multi-year security roadmap and build secure-by-default infrastructure, including authentication and authorization services. They will also lead AI-native security initiatives and implement company-wide security visibility through scorecards and data tagging.
