The Lead Graphic Designer will define and drive the visual brand strategy while leading high-impact design initiatives across digital and physical mediums. They will also mentor the creative team, set design standards, and collaborate cross-functionally to ensure visual consistency and business alignment.
The Director of Customer Growth & Success will lead a team of Customer Success Managers to drive product adoption, retention, and donor engagement. They will own key performance indicators, operationalize customer feedback, and represent the customer success function in strategic executive initiatives.
The specialist will monitor fraud trends and ensure compliance with payment regulations like PCI DSS, AML, and KYC. They will investigate suspicious transactions and collaborate with cross-functional teams to strengthen operational security processes.
Lead product marketing milestones by developing positioning, messaging, and go-to-market strategies for donors and giving partners. Collaborate cross-functionally to drive product awareness, adoption, and growth through data-driven launch campaigns.
