Design end-to-end experiences for an operational platform, translating complex strategy into polished UI and durable design decisions. Lead the evolution of the design system and mentor the team to raise the overall quality bar of the product.
gaiia
12 Remote Job Openings at gaiia
Design end-to-end experiences and complex operational workflows for a B2B platform, moving from early concepts to polished UI. Collaborate with product and engineering teams to evolve the design system and ensure high-quality, accessible software.
Own the company's storytelling by creating content and programs that drive pipeline and visibility. Collaborate with Product, Sales, and Customer Success to manage positioning, GTM launches, and sales enablement materials.
Build and evolve production-grade telecom provisioning and operational workflows using the gaiia platform and SDK. Translate solution designs into reliable, scalable automations while collaborating with network experts and customers.
Design and guide the implementation of scalable network solutions and workflows on the gaiia platform. Act as a technical bridge between customers, sales, and engineering to translate network requirements into actionable designs.
Own the end-to-end planning, logistics, and execution of all company events, including trade shows, conferences, and partner meet-ups. Represent the brand in person at events while collaborating with Growth, Sales, and Leadership to ensure consistent brand presence.
You will be responsible for architecting, developing, and owning critical systems within a serverless microservices ecosystem. You will collaborate with designers and developers to build interfaces and core modules for customer, property, and ticketing management.
You will design, develop, and deploy GraphQL APIs and delightful interfaces for white-label web applications within a serverless microservices ecosystem. You will collaborate with a cross-functional squad to build mission-critical infrastructure for ISPs that serves millions of telco consumers.
Manage and mentor a small group of junior and intermediate Product Managers while partnering closely with the VP of Product on strategic planning and product leadership decisions. Own and drive cross-squad initiatives, improve product management practices, and lead high-priority projects.
You will own the product vision and strategy for the Billing and Revenue Management module, collaborating with a cross-functional squad to deliver impactful solutions. You will also analyze customer feedback and operational data to prioritize the product roadmap and ensure the billing engine meets complex business requirements.
The Senior Customer Success Manager will manage customer relationships, ensuring satisfaction and value from the product. They will also oversee customer onboarding, provide training, and act as a customer advocate within the company.
The Data Migration Specialist will own the solutioning and problem-solving of data migrations from legacy systems into gaiia. This includes collaborating with stakeholders, managing migration relationships, and ensuring data quality throughout the process.
