Build and evolve production-grade telecom provisioning and operational workflows using the gaiia platform and SDK. Translate solution designs into reliable, scalable automations while collaborating with network experts and customers.
gaiia
10 Remote Job Openings at gaiia
Design and guide the implementation of scalable network solutions and workflows on the gaiia platform. Act as a technical bridge between customers, sales, and engineering to translate network requirements into actionable designs.
Own the end-to-end planning, logistics, and execution of all company events, including trade shows, conferences, and partner meet-ups. Represent the brand in person at events while collaborating with Growth, Sales, and Leadership to ensure consistent brand presence.
Intermediate/Senior Full-Stack Software Developer - AI Platform
gaiia
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Full Time
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a month ago
gaiia
You will design and build the AI Agent Builder, a low-code tool for creating and deploying AI agents while integrating LLM capabilities into the platform's workflow engine. Additionally, you will develop reusable AI components and contribute to architectural decisions regarding prompt design, guardrails, and observability.
You will be responsible for architecting, developing, and owning critical systems within a serverless microservices ecosystem. You will collaborate with designers and developers to build interfaces and core modules for customer, property, and ticketing management.
You will design, develop, and deploy GraphQL APIs and delightful interfaces for white-label web applications within a serverless microservices ecosystem. You will collaborate with a cross-functional squad to build mission-critical infrastructure for ISPs that serves millions of telco consumers.
Manage and mentor a small group of junior and intermediate Product Managers while partnering closely with the VP of Product on strategic planning and product leadership decisions. Own and drive cross-squad initiatives, improve product management practices, and lead high-priority projects.
You will own the product vision and strategy for the Billing and Revenue Management module, collaborating with a cross-functional squad to deliver impactful solutions. You will also analyze customer feedback and operational data to prioritize the product roadmap and ensure the billing engine meets complex business requirements.
The Senior Customer Success Manager will manage customer relationships, ensuring satisfaction and value from the product. They will also oversee customer onboarding, provide training, and act as a customer advocate within the company.
The Data Migration Specialist will own the solutioning and problem-solving of data migrations from legacy systems into gaiia. This includes collaborating with stakeholders, managing migration relationships, and ensuring data quality throughout the process.