Manage guest communications and OTA messaging while leading the implementation and optimization of AI messaging and channel management systems. Coordinate back-office operations, including property onboarding, SOP maintenance, and vendor coordination.
Extenteam Client Roles
12 Remote Job Openings at Extenteam Client Roles
The role focuses on proactively engaging guests to gather feedback and manage online reviews to maintain high satisfaction scores. Additionally, the liaison handles reservations, guest vetting, and general customer support across multiple communication channels.
Oversees the procurement of materials, equipment, and services while managing supplier relationships and contract negotiations. Coordinates with vendors for building maintenance and ensures compliance with purchasing procedures.
Oversee daily agent performance and SLA compliance for a 24/7 guest communication team. Develop data-driven workforce forecasting and implement automation to reduce manual operational bottlenecks.
General Administrative Assistant
Extenteam Client Roles
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Full Time
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11 days ago
Extenteam Client Roles
Provide comprehensive administrative and research support for property management, nonprofit activities, and professional speaking engagements. Manage lead outreach, CRM records in HubSpot, and coordinate operational tasks across multiple leadership priorities.
Guest Service Agent & Assistance
Extenteam Client Roles
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Full Time
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14 days ago
Extenteam Client Roles
Deliver fast, professional communication to guests to ensure a seamless experience and maintain high review scores. Provide specialized operational support in either Leasing, Listings, Finance, or Marketing during low guest activity periods.
Manage the full accounts payable cycle, including accurate invoice entry, GL coding, and 3-way match processing. Resolve vendor disputes and maintain compliance with financial regulations and internal controls.
Handle inbound and outbound communications with potential residents and customers to provide community and lease information. Coordinate on-site appointments with leasing consultants and provide high-quality customer support across multiple channels.
The assistant will manage social media, create engaging posts, monitor engagement, and assist with email marketing campaigns to promote offerings and grow subscriber lists. Responsibilities also include updating website content, creating compelling copy for various channels, and tracking key performance indicators.
General Accountant (US CPA / US Certified)
Extenteam Client Roles
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Full Time
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4 months ago
Extenteam Client Roles
The main responsibilities include performing daily bank reconciliations, managing the accounting email inbox, processing employee reimbursements, and reviewing/processing new vendor applications. The role also involves maintaining accurate financial records and supporting the accounting team with reporting and audit preparation.
Property Utility Specialist
Extenteam Client Roles
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Full Time
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5 months ago
Extenteam Client Roles
The Property Utility Specialist manages utility billing, onboarding, and invoice processing for clients, ensuring accurate processing and integrity of related systems. This role involves collaborating with supervisors to resolve any billing errors and maintaining detailed records.
Vacation Rental Specialist (Streamline PMS)
Extenteam Client Roles
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Full Time
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5 months ago
Extenteam Client Roles
The Vacation Rental Specialist will serve as the primary contact for guests, providing exceptional customer service and managing reservations efficiently. They will also assist with back-office operations and ensure a seamless experience for guests and internal teams.
