The Data Operations Specialist supports the Platform Architect by managing day-to-day workflow automation, reporting, and data quality initiatives. They act as a first responder for data-related tickets and collaborate with cross-functional teams to ensure operational data reliability.
The specialist serves as the primary point of contact for internal and external customers, providing troubleshooting, platform configuration, and feature demonstrations. They also manage support requests, create training documentation, and collaborate with product teams to improve the user experience.
The Project Manager oversees the full lifecycle of technical delivery projects, including initiation, planning, execution, and closure. They coordinate cross-functional teams and manage project documentation, risks, and stakeholder communications to ensure successful delivery.
