The Client Service Consultant manages end-to-end order processes and provides expert consulting on product and technology solutions for high-value clients. They also collaborate with internal teams like Sales and Merchandising to handle non-standard proposals and resolve delivery issues.
The Treasury Consultant acts as a subject matter expert to support financial institution resellers in selling Deluxe payment solutions. They conduct process assessments, provide technical sales support, and drive strategic solutioning to improve client working capital.
This role involves monitoring support ticketing systems to resolve customer issues within defined SLA guidelines. The analyst will document interactions, track ticket lifecycles, and collaborate with team members to ensure effective case resolution.
This position provides technical customer service for Deluxe software by logging, tracking, and resolving complex client issues. The analyst acts as a go-to resource for peers, manages escalated cases, and contributes to team knowledge to improve resolution times.
This senior-level role provides technical customer service for Deluxe software, managing complex client issues and leading escalations to resolution. The analyst acts as a subject matter expert, documenting interactions, training new associates, and participating in triage meetings.
The Client Manager Representative will lead and grow a portfolio of middle market clients by providing strategic treasury and payment solutions. They are responsible for managing client relationships, driving revenue growth through upsells, and ensuring high-quality service delivery.
The English Editor is responsible for formatting, editing, and proofreading English subtitles for accuracy and audio fidelity. They must also manage cultural references, localize language for specific regions, and ensure timely delivery of projects using proprietary software.
This role involves providing technical customer support by monitoring ticketing systems and resolving client issues within defined SLA guidelines. The analyst will document interactions, track ticket status, and collaborate with team members to ensure effective case resolution.
The coordinator manages daily design department workflows, including processing design requests, billing, and facilitating project quotes. They also troubleshoot artwork technical issues and interact with customers to provide recommendations and upsell design services.
The Director is responsible for driving sales and building relationships with new Financial Institution partners through merchant services. This includes managing the sales plan, generating leads, and negotiating partnership agreements to meet annual goals.
The AI Platform Engineer will build and operate platforms for deploying, monitoring, and maintaining production AI models and services. They will collaborate with cross-functional teams to ensure AI capabilities are safely and consistently delivered into production workflows.
The Implementation Specialist II is responsible for executing the implementation of proposed solutions and configurations while managing project status and client deliverables. They will customize software applications, perform system testing, and collaborate with project teams to resolve issues and escalate concerns as needed.
The role involves handling inbound customer service calls and providing professional responses to customer inquiries. Responsibilities include identifying customer needs, suggesting products, and maintaining accurate customer records in various databases.
The Strategic Enterprise Growth Director will identify, prospect, and close complex deals with high-value organizations processing significant payment volumes. They will lead the full sales cycle, including discovery, solution design, and high-stakes contract negotiations while collaborating with cross-functional teams.
The Account Executive will be responsible for selling new accounts generated from referrals made by bank partners. This includes maintaining an active pipeline of leads, qualifying sales leads, and performing customer service activities to support the merchant base.
