Conduct quality reviews and linguistic validation of English to Thai subtitles to ensure accuracy, fluency, and intent. Collaborate with production teams and translators to resolve quality issues and perform root cause analysis.
Deluxe
13 Remote Job Openings at Deluxe
Oversee the end-to-end production lifecycle of subtitling projects to ensure on-time delivery and adherence to client specifications. Coordinate with internal stakeholders and external linguists while managing project trackers and resolving technical issues.
Provide technical end-user support for the ImageRPS application, focusing on troubleshooting remittance transactions and file ingestion. Manage the support ticketing queue to resolve client cases within defined SLA guidelines.
Oversee regional dubbing operations and coordinators to ensure high-quality localized content and on-time delivery. Manage vendor performance, production workflows, and strategic operational plans while collaborating with global cross-functional teams.
The agent provides first-level service by documenting and resolving customer care cases for software and hardware. Responsibilities include routing calls, handling administrative tasks, and performing first-call technical resolutions.
Handle inbound sales calls to process orders and identify customer needs to sell appropriate products and services. Utilize a prescribed sales approach to overcome objections and navigate multiple PC systems for transaction accuracy.
Lead and grow a portfolio of middle-market clients by serving as a strategic advisor for treasury and payment solutions. Responsible for protecting revenue, driving growth through upselling, and managing executive-level relationships.
The role involves selling payment processing services to new accounts generated from bank partner referrals. Responsibilities include managing a sales pipeline, qualifying leads, and providing customer service to the merchant base.
This entry-level position provides technical customer service by logging, tracking, and resolving support tickets within defined SLA guidelines. The role involves collaborating with stakeholders and actively seeking training to expand product knowledge.
The Strategic Enterprise Growth Director will identify, prospect, and close complex deals with high-value organizations processing significant payment volumes. They will lead the full sales cycle, including discovery, solution design, and high-stakes contract negotiations while collaborating with cross-functional teams.
Oversee the end-to-end production lifecycle of subtitling projects, ensuring timely delivery and adherence to client specifications. Coordinate workflows with internal stakeholders and external vendors while proactively troubleshooting project issues.
The Account Executive will be responsible for selling new accounts generated from referrals made by bank partners. This includes maintaining an active pipeline of leads, qualifying sales leads, and performing customer service activities to support the merchant base.
The primary role involves ensuring the consistent high quality and accuracy of English files regarding audio fidelity, timing, and format guidelines, which includes creating and correcting files against reference materials and department specifications. Responsibilities also cover adhering to deadlines, communicating status updates, supporting quality issue analysis, and participating in training programs.
