Criteria Corp

The Enterprise Customer Success Manager will own the end-to-end relationship for a portfolio of enterprise accounts, focusing on driving adoption, retention, and expansion. They will serve as a trusted advisor to C-suite executives, conducting business reviews and executing strategic account plans to ensure measurable business outcomes.

The Enterprise Sales Executive manages an active pipeline of inbound and outbound leads to close enterprise-level software deals. They collaborate with Marketing, Customer Success, and Sales Development teams to execute targeted account strategies and manage complex RFP processes.

The SDR is responsible for generating a qualified pipeline by targeting high-value accounts using ABM strategies and multi-channel outreach. They qualify both inbound and outbound leads to ensure a seamless handoff to Enterprise Sales Executives.