CREXENDO, INC - Remote Work From Home Jobs & Careers

Remote Job Openings at CREXENDO, INC (2)

Director of Customer Support

CREXENDO, INC · Full Time · 3 hours ago

United States 5-10 yrs exp Support

The Director of Customer Support will lead the VIP support organization, setting the strategy and operating model to drive customer satisfaction, retention, and expansion. This role involves managing service performance, overseeing escalations, and fostering cross-team collaboration to ensure a seamless customer journey.

qa client-facing communication reporting feedback customer-support operations

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Customer Success Manager

CREXENDO, INC · Full Time · 22 days ago

United States $70000 - $75000 per year 2-5 yrs exp Sales

The Customer Success Manager will own the customer relationship throughout the lifecycle, serving as a strategic advisor and technical resource for the NetSapiens platform. They will act as the primary liaison between customers and internal teams to drive platform adoption, manage escalations, and ensure successful business outcomes.

cloud excel customer-experience account-management technical-support communication feedback

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