Crescendo.ai

Dutch - Technical Support Specialist | Romania

Crescendo.ai · Part Time · an hour ago

Crescendo.ai

🌎 Oman, Romania ⭐ 2-5 yrs exp 💼 Support

As a Technical Support Specialist II, you will provide senior-level technical assistance for enterprise-grade hardware and software solutions. You will manage complex configurations, resolve sophisticated equipment issues, and deliver advanced troubleshooting to clients.

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Healthcare - Team Lead (Temporary)

Crescendo.ai · Part Time · an hour ago

Crescendo.ai

🌎 United States ⭐ 5-10 yrs exp 💼 Healthcare

The Team Lead will provide front-line direction to the Customer Support team, ensuring optimal performance and exceptional customer service. Responsibilities include mentoring team members, conducting training, and analyzing performance metrics to enhance service operations.

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Bilingual Customer Support Specialist ll (English/Spanish)

Crescendo.ai · Full Time · an hour ago

Crescendo.ai

🌎 United States ⭐ 0-2 yrs exp 💼 Support

As an Inbound Customer Support Specialist, you will assist clients' customers with account creation, website navigation, and appointment scheduling. You will provide excellent service, answer questions, and solve problems to ensure a positive customer experience.

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Dutch - Technical Support Specialist | Remote

Crescendo.ai · Part Time · 5 days ago

Crescendo.ai

🌎 South Africa ⭐ 2-5 yrs exp 💼 Support

Provide senior-level technical assistance for enterprise hardware and software, including configuration and advanced troubleshooting. Manage support requests across voice, email, chat, and social channels while collaborating with engineering teams on high-priority incidents.

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Healthcare - Member Enrollment Specialist (Temporary)

Crescendo.ai · Part Time · 6 days ago

Crescendo.ai

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The specialist serves as the first point of contact to introduce patients to a program and guide them through enrollment via a smartphone app. They conduct outbound calls to eligible patients to convert leads into enrollments and gather insights to improve the process.

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Healthcare - Technical Support Specialist

Crescendo.ai · Full Time · 7 days ago

Crescendo.ai

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Manage incoming customer inquiries via email, social media, and phone to provide support for meditation courses and app functionality. Troubleshoot technical issues, handle complaints, and escalate bugs to ensure resolution within service level agreements.

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Bilingual Enrollment Specialist - Healthcare (English/Spanish)

Crescendo.ai · Part Time · 14 days ago

Crescendo.ai

🌎 United States ⭐ 2-5 yrs exp 💼 Healthcare

The role involves conducting outbound calls to eligible patients to introduce them to a healthcare program and facilitate enrollment via a smartphone app. The specialist will also gather patient insights and collaborate with the team to improve the enrollment experience.

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VP of Solutions Engineering

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 10+ yrs exp 💼 Others

Lead and scale the global pre-sales engineering function across the US and EMEA to drive technical wins for AI-native CX solutions. Partner with the CRO to own deal strategy for enterprise accounts and translate market signals into product roadmap influence.

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Enterprise Account Executive - East

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Lead the acquisition of large enterprise clients by positioning Augmented AI solutions to solve complex customer experience challenges. Build long-term strategic relationships with C-level executives and collaborate cross-functionally to ensure seamless solution delivery.

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Enterprise Account Executive - Central

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Lead the acquisition of large enterprise clients by positioning Augmented AI solutions to solve complex customer experience challenges. Build long-term strategic relationships with C-level executives and collaborate cross-functionally to ensure seamless solution delivery.

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Senior Solutions Engineer

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Lead discovery sessions and build tailored product demos to showcase AI CX capabilities to prospective and existing customers. Partner with Sales, Product, and Engineering teams to refine requirements and influence the product roadmap based on client feedback.

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Product Manager, Agentic Forecasting & Workforce Intelligence

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States 💵 $150K - $250K per year ⭐ 5-10 yrs exp 💼 Product

Lead the development of an AI-native workforce management system to automate forecasting, staffing plans, and labor cost projections. Build prototypes and integrate operational data from various IT systems to create a scalable WFM service for internal and external use.

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Senior Marketing Operations Manager - BizTech

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 5-10 yrs exp 💼 Marketing

The role focuses on building the GTM engine by optimizing the marketing tech stack and embedding AI into operational workflows. You will partner with Marketing and Sales leaders to drive pipe generation processes and provide actionable insights through reliable reporting.

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Senior Content Marketing Manager

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 5-10 yrs exp 💼 Writing

Lead the creation of thought leadership, original research, and category-defining content to establish the company as a leader in AI-native CX. Manage end-to-end content arcs for product launches, competitive campaigns, and webinar programs to drive pipeline influence.

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Vice President, FP&A

Crescendo.ai · Full Time · a month ago

Crescendo.ai

🌎 United States ⭐ 10+ yrs exp 💼 Others

The VP of FP&A will own financial forecasting, planning, and reporting while building out the finance team and implementing AI-enabled workflows. This role involves partnering with executive leadership to manage budgets, board reporting, and resource allocation across GTM, R&D, and Operations.

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