You will own the product strategy and execution for the customer experience platform, focusing on the integration of AI agents with human teams. This involves hands-on prototyping, defining agent workflows, and managing the end-to-end product lifecycle from discovery to production.
Crescendo.ai
10 Remote Job Openings at Crescendo.ai
Senior Manager, Growth Strategy (Organic and AI)
Crescendo.ai
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Full Time
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13 days ago
Crescendo.ai
Build and execute a repeatable organic acquisition engine focusing on SEO and AI Search Optimization (AEO) across platforms like Google, ChatGPT, and Perplexity. Develop scalable AI-powered content production systems and drive brand authority through backlinks, reviews, and community engagement.
Provide senior-level technical assistance for enterprise hardware and software, including configuration and advanced troubleshooting. Manage support requests across voice, email, chat, and social channels while collaborating with engineering teams on high-priority incidents.
Lead and scale the global pre-sales engineering function across the US and EMEA to drive technical wins for AI-native CX solutions. Partner with the CRO to own deal strategy for enterprise accounts and translate market signals into product roadmap influence.
Lead discovery sessions and build tailored product demos to showcase AI CX capabilities to prospective and existing customers. Partner with Sales, Product, and Engineering teams to refine requirements and influence the product roadmap based on client feedback.
Lead the acquisition of large enterprise clients by positioning Augmented AI solutions to solve complex customer experience challenges. Build long-term strategic relationships with C-level executives and collaborate cross-functionally to ensure seamless solution delivery.
Lead the acquisition of large enterprise clients by positioning Augmented AI solutions to solve complex customer experience challenges. Build long-term strategic relationships with C-level executives and collaborate cross-functionally to ensure seamless solution delivery.
The role focuses on building the GTM engine by optimizing the marketing tech stack and embedding AI into operational workflows. You will partner with Marketing and Sales leaders to drive pipe generation processes and provide actionable insights through reliable reporting.
Lead the creation of thought leadership, original research, and category-defining content to establish the company as a leader in AI-native CX. Manage end-to-end content arcs for product launches, competitive campaigns, and webinar programs to drive pipeline influence.
The VP of FP&A will own financial forecasting, planning, and reporting while building out the finance team and implementing AI-enabled workflows. This role involves partnering with executive leadership to manage budgets, board reporting, and resource allocation across GTM, R&D, and Operations.