The representative serves as the primary point of contact for patients, insurance companies, and attorneys to resolve billing inquiries and collect on self-pay balances. They are responsible for documenting interactions in the CRM, performing insurance follow-ups, and ensuring billing adjustments are properly approved.
The Behavioral Health Assessment Specialist conducts psychiatric triage and comprehensive assessments via telehealth to determine appropriate levels of care. They coordinate patient placement and referrals while ensuring compliance with regulatory standards and safety protocols.
The Senior EHR Project Manager independently manages complex, multi-facility OracleHealth EHR deployments and oversees project financials and vendor relationships. They coordinate with cross-functional teams and hospital leadership to ensure projects are delivered on-time and within budget while adhering to PMO standards.
The specialist is responsible for processing, auditing, and submitting primary and secondary insurance claims while ensuring compliance with regulatory requirements. They also resolve claim errors, denials, and rejections by collaborating with internal teams and payers.
