The Specialist, Business Systems is responsible for the daily administration, maintenance, and continuous improvement of Salesforce environments and integrated applications. This role also provides user support, manages system security, and coordinates system updates and testing to ensure operational effectiveness.
Coach and advise affiliate leaders, assess organizational health, and provide customized training and capacity-building support to strengthen leadership and sustainable organizational practices. Lead executive development and network activation initiatives, connect affiliates with national resources, and support cross-functional projects that improve network alignment and impact.
The Director leads the stewardship, adoption, and verification of the CIS Data Management platform while managing a team responsible for data operations and user support. They serve as the primary liaison between platform leadership and end users to drive data quality and continuous improvement initiatives.
