You will manage the end-to-end contract renewal process, including pipeline coordination, quote generation, and billing accuracy. Additionally, you will collaborate with internal teams to optimize renewal workflows and leverage AI tools to enhance customer experience.
You will support the sales team by maintaining CRM data, managing customer onboarding, and processing supplier questionnaires. Additionally, you will assist with customer training, conference ticket sales, and the development of process documentation.
You will lead and scale the content marketing function, developing a comprehensive strategy that spans the entire buyer journey. You will also manage an in-house team and collaborate cross-functionally to drive growth through technical content, AI-optimized search, and community-driven programs.
You will design and evolve the Bazel-based build and test architecture to support company growth and improve developer efficiency. You will also collaborate with product teams to optimize build times, enhance automation, and resolve technical pain points.
Lead and develop a team of product managers while sponsoring key initiatives for monitoring and observability products. You will define product strategy, manage hiring, and collaborate closely with engineering and stakeholders to deliver high-quality solutions.
The role involves simplifying complex technical workflows into intuitive user-friendly solutions and evolving the design system for consistency and accessibility. You will conduct user research through interviews and tests to translate findings into actionable design improvements for IT monitoring software.
Create conversion-focused copy for various demand generation channels tailored to technical personas like SREs and DevOps engineers. Repurpose technical content into engaging campaign assets and optimize messaging using AI tools and data-driven testing.
Lead the security evolution by implementing automated DevSecOps practices and hardening cloud-native infrastructure on AWS. Partner with engineering teams to integrate security gates into CI/CD pipelines and enhance Kubernetes security posture.
