The Sr. Customer Success Manager will manage a portfolio of 15-25 clients to drive revenue growth through renewals, upsells, and expansions. They will act as a trusted advisor, monitoring customer health and collaborating cross-functionally to ensure long-term success and product adoption.
United States$140K - $150K per year5-10 yrs expProduct
You will own the end-to-end product strategy and delivery for a core area of the platform, collaborating with engineering and design to ship high-impact solutions. Additionally, you will lead AI integration efforts to transform the user experience and improve team workflows.