The Quality Assurance Specialist is responsible for financial quality assurance and approval of participant expense payments to ensure compliance with WIOA guidelines. They will manage grant funds, monitor project financials, and provide administrative support for audits and reporting.
The Regional Director of Operations oversees regional workforce operations, including financial management, quality assurance, and the implementation of strategic initiatives. They are responsible for supervising local Executive Directors, ensuring regulatory compliance, and driving market growth within their assigned region.
The Vice President of Operations oversees all Direct Services projects, ensuring effective training, performance, and community integration. They are responsible for leading regional directors, driving key performance metrics, and securing new business opportunities.
Deploy to workforce projects at risk, perform or support frontline operations, diagnose performance and compliance issues, and stabilize services through practical corrective actions. Conduct quality reviews and risk assessments, analyze performance trends, deliver staff training, and establish procedures and follow-up plans that sustain improvements.
The Quality Assurance Supervisor conducts regular reviews of participant case files to ensure accuracy and compliance with federal and state policies. They also monitor data integrity, identify deficiencies, and lead check-in calls with program leadership to drive continuous improvement.
You will partner with state and local workforce boards to analyze current workflows and redesign service delivery models using technology. You will act as a bridge between customer needs and software capabilities to ensure effective implementation of workforce solutions.
This role involves submitting contact information for individuals who have attended a local job fair. The position supports the organization's mission to transform lives through workforce development services.
Own the discovery and requirements for a workforce development SaaS platform, translating policy needs into user stories. Support the full delivery lifecycle including UAT, data mapping, and financial performance modeling for compliance-heavy projects.
The Senior Director of People & Culture will partner with leadership to shape and implement the organization's people strategy, focusing on scaling programs and systems. Key ownership includes managing the talent lifecycle, organizational design, compensation, and fostering a strong company culture across a distributed team.
Design and manage scalable AWS cloud infrastructure using Infrastructure as Code and Kubernetes. Build and optimize CI/CD pipelines to ensure reliable software deployments and platform observability.
