The Follow-up Specialist provides virtual retention and re-employment services to former program participants to ensure successful employment outcomes. They are responsible for documenting activities, verifying employment status, and maintaining accurate case notes within the state management system.
Own the discovery and requirements for a workforce development SaaS platform, translating policy needs into user stories. Support the full delivery lifecycle including UAT, data mapping, and financial performance modeling for compliance-heavy projects.
The Senior Director of People & Culture will partner with leadership to shape and implement the organization's people strategy, focusing on scaling programs and systems. Key ownership includes managing the talent lifecycle, organizational design, compensation, and fostering a strong company culture across a distributed team.
Design and manage scalable AWS cloud infrastructure using Infrastructure as Code and Kubernetes. Build and optimize CI/CD pipelines to ensure reliable software deployments and platform observability.
The Director will partner with state and local workforce boards to redesign service delivery models by analyzing workflows and removing bottlenecks. They will act as a bridge between customer needs and technical configurations to implement the Career Edge platform.
