CSpring

Provide advanced inbound customer service to Indiana Medicaid members and providers regarding pharmacy coverage, claims, and pricing. Review and process prescription prior authorizations and appeals while maintaining accurate patient records.

Lead complex data analysis, modeling, and CMS reporting initiatives to support Indiana healthcare programs. Develop interactive dashboards and implement data quality governance frameworks while mentoring junior analysts.

The role involves owning the quality of data moving through ETL pipelines within a state Medicaid environment, from requirement analysis to defect resolution. Key tasks include writing complex SQL queries for data validation and developing automated testing scripts using Python.