Drive outbound lead generation by identifying and qualifying Home Medical Equipment providers with Sleep Resupply programs. Manage the sales pipeline and collaborate with Marketing and Sales to convert prospects into qualified software demonstrations.
Brightree
10 Remote Job Openings at Brightree
Drive outbound lead generation by identifying and qualifying Post Acute Healthcare providers for patient collections platforms. Manage the sales pipeline and collaborate with Marketing and Sales to convert prospects into qualified opportunities.
The Order Quality Coordinator validates high-volume customer orders for medical equipment to ensure accuracy and compliance. They resolve order discrepancies and collaborate with cross-functional teams to maintain service quality and operational goals.
Lead large-scale, customer-facing SaaS deployment projects from initiation through go-live and stabilization. Manage project plans, financials, and cross-functional teams to ensure deliverables meet contractual obligations and customer value is realized.
The Technical Support Engineer will triage and prioritize escalated customer cases, communicate with customers to define software issues, and provide resolutions. They will also document software defects and work closely with software engineers to improve product quality.
Serve as the primary point of contact for assigned customers to ensure high service delivery and account performance. Coordinate training, analyze customer issues, and recommend corrective actions for revenue management issues.
The Senior Customer Success Manager drives customer value and adoption of Brightree products by aligning with executive stakeholders on business goals and success strategies. They proactively monitor account health, manage escalations, and identify expansion opportunities to reduce churn and increase ROI.
Manage a book of enterprise-level customers to ensure satisfaction, retention, and revenue growth through strategic planning and process development. Act as a consultant and primary point of contact to resolve issues and identify opportunities for upselling product enhancements.
Manage high-volume inbound and outbound calls to support patient product resupply and order booking. Collaborate with internal and external teams to resolve issues while maintaining quality and service-level standards.
This role is focused on Revenue Cycle Management (RCM) within a home infusion standard template environment. The position is part of a company dedicated to transforming care delivery through cloud-connected medical devices and software platforms.