Bloomreach is hiring for work from home roles

Bloomreach

74 Remote Job Openings at Bloomreach

Senior Solutions Consultant II, Marketing

Bloomreach · Full Time · a day ago
Bloomreach
🌎 United States πŸ’΅ $190K - $240K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Act as a technical expert supporting the sales team through product demonstrations, RFPs, and POCs for the agentic personalization platform. Partner with Account Executives to develop account strategies and create technical implementation plans for clients.

Strategic Account Executive (ASEAN)

Bloomreach · Full Time · 6 days ago
Bloomreach
🌎 Singapore ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead new-business sales and manage complex deal cycles to drive revenue growth across the ASEAN market. Develop targeted sales strategies to acquire new logos and collaborate cross-functionally to advance strategic opportunities.

Strategic Account Manager (DACH/Nordics)

Bloomreach · Full Time · 6 days ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Sales
Manage a portfolio of strategic accounts in DACH, Benelux, and Nordic markets to drive retention and expansion. Focus on nurturing C-suite relationships and collaborating cross-functionally to ensure customers achieve measurable business outcomes.

Deal Desk Manager

Bloomreach · Full Time · 6 days ago
Bloomreach
🌎 United States πŸ’΅ $115K - $145K per year ⭐ 2-5 yrs exp πŸ’Ό Sales
The Deal Desk Manager optimizes deal structures and pricing strategies to maximize profitability and align with company goals in the AMER region. They collaborate with Sales, Finance, and Legal teams to oversee the end-to-end approval process and maintain deal governance documentation.

Technical Support Specialist

Bloomreach · Full Time · 6 days ago
Bloomreach
🌎 India ⭐ 2-5 yrs exp πŸ’Ό Support
Own the end-to-end resolution of customer issues on the Loomi Platform while maintaining L1 KPIs and SLA targets. Create knowledge base articles and provide 24/7 support through an on-call rotation.

Demo Engineer

Bloomreach · Full Time · 9 days ago
Bloomreach
🌎 Czech Republic πŸ’΅ 130K - 160K per month ⭐ 2-5 yrs exp πŸ’Ό Software Development
Build AI-powered demo environments and agentic workflows to showcase the Bloomreach platform, specifically within the Shopify ecosystem. Develop self-service tools and frameworks that enable solution consultants to customize and run tailored demos independently.

Director, AI Enablement & Security

Bloomreach · Full Time · 11 days ago
Bloomreach
🌎 United States πŸ’΅ $200K - $250K per year ⭐ 10+ yrs exp πŸ’Ό Software Development
Lead the global strategy for safe and efficient AI adoption across all business units while managing AI, IT, and Security engineering teams. Establish AI security blueprints, governance frameworks, and FinOps structures to optimize spend and mitigate corporate risk.

Business Consultant

Bloomreach · Full Time · 13 days ago
Bloomreach
🌎 Czech Republic πŸ’΅ 676K - 725K per year ⭐ 2-5 yrs exp πŸ’Ό Others
The Business Consultant is responsible for delivering value to clients by deploying the Bloomreach Engagement Platform and gathering business requirements. They act as a key advisor on e-commerce and marketing automation to improve client KPIs and ROI.

Business Consultant

Bloomreach · Full Time · 13 days ago
Bloomreach
🌎 Slovakia πŸ’΅ €25905 - €28000 per year ⭐ 2-5 yrs exp πŸ’Ό Others
Deliver value to clients by deploying the Bloomreach Engagement Platform and guiding them through implementation and data migration. Act as a key advisor on e-commerce and digital marketing strategies to improve client KPIs and ROI.

Sales Automation Specialist

Bloomreach · Full Time · 14 days ago
Bloomreach
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
Coordinate the flow of inbound marketing-sourced leads to ensure accurate routing and prompt meeting scheduling with Account Executives. Monitor operational signals and partner with cross-functional teams to resolve bottlenecks in the inbound sales funnel.

Strategic Agency Partner Manager

Bloomreach · Full Time · 14 days ago
Bloomreach
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Others
Manage and grow a portfolio of strategic enterprise agency partnerships to drive sourced pipeline and revenue growth. Collaborate cross-functionally to execute joint business plans and expand Bloomreach's ecosystem footprint across target verticals.

Strategic Account Executive

Bloomreach · Full Time · 15 days ago
Bloomreach
🌎 Spain πŸ’΅ €62000 - €77500 per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead new-business sales and manage complex deal cycles to drive revenue growth across the Spanish market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.

Strategic Account Executive

Bloomreach · Full Time · 15 days ago
Bloomreach
🌎 France πŸ’΅ €66000 - €82500 per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead new-business sales and manage complex deal cycles to drive revenue growth across the French market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.

Strategic Account Executive

Bloomreach · Full Time · 15 days ago
Bloomreach
🌎 Italy πŸ’΅ €64000 - €80000 per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead new-business sales and manage complex deal cycles to drive revenue growth across the Italian market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.

Senior Finance Manager

Bloomreach · Full Time · 16 days ago
Bloomreach
🌎 Czech Republic πŸ’΅ 700K - 900K per year ⭐ 5-10 yrs exp πŸ’Ό Finance
The role focuses on managing gross margins and R&D financial planning, specifically regarding cloud infrastructure costs and COGS. It involves partnering with R&D leadership to optimize costs and implementing AI-powered automation to modernize financial reporting.

Senior Finance Manager

Bloomreach · Full Time · 16 days ago
Bloomreach
🌎 Slovakia πŸ’΅ €30000 - €38000 per year ⭐ 5-10 yrs exp πŸ’Ό Finance
The role focuses on managing gross margins and financial planning for the R&D organization, specifically regarding cloud infrastructure costs. It also involves automating financial data workflows using AI tools to improve reporting and decision-making.

Senior Solutions Consultant

Bloomreach · Full Time · 16 days ago
Bloomreach
🌎 Czech Republic πŸ’΅ 966K - 1207K per year ⭐ 2-5 yrs exp πŸ’Ό Sales
Conduct discovery sessions and deliver tailored product demonstrations to translate platform capabilities into business outcomes for enterprise customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT requirements while leveraging AI tools for productivity.

Senior Finance Manager, GTM

Bloomreach · Full Time · 18 days ago
Bloomreach
🌎 United States πŸ’΅ $135K - $175K per year ⭐ 5-10 yrs exp πŸ’Ό Finance
Lead the monthly financial reporting and GTM planning processes, providing strategic analysis to support business decisions. Manage company-wide headcount planning, budgeting, and the development of annual and recurring forecasts.

Senior Product Marketing Manager

Bloomreach · Full Time · 19 days ago
Bloomreach
🌎 United States πŸ’΅ $110K - $140K per year ⭐ 2-5 yrs exp πŸ’Ό Product
Own the go-to-market strategy, positioning, and messaging for the Search and product discovery suite. Create sales enablement assets and collaborate cross-functionally to integrate Search into the broader AI platform narrative.

Strategic Account Manager -Growth (UK)

Bloomreach · Full Time · 19 days ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Sales
Manage and grow a portfolio of mid-market accounts by fostering relationships with senior decision-makers and ensuring long-term stability. Drive account expansion through strategic solutions, contract negotiations, and collaboration with internal teams to deliver measurable value.

Business Development Representative

Bloomreach · Full Time · 20 days ago
Bloomreach
🌎 United States πŸ’΅ $70000 - $80000 per year ⭐ 2-5 yrs exp πŸ’Ό Sales
The role focuses on driving demand and generating sales qualified leads through telephone campaigns, emails, and social media. The representative will research target accounts and partner with account executives to fill the sales pipeline.

Senior Account Manager

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $160K - $200K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Drive revenue growth through successful renewals, upsells, and cross-sells across a portfolio of strategic accounts in the Americas. Nurture executive relationships and partner cross-functionally to ensure customers achieve measurable business outcomes.

Principal HR Business Partner, GTM, Americas

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $140K - $180K per year ⭐ 10+ yrs exp πŸ’Ό Recruitment
Partner with senior GTM leaders in the Americas to translate business strategy into people plans and organizational designs. Coach managers on performance management and navigate the complexities of quota-carrying sales roles and AI-enabled workflows.

Strategic Account Executive (MENA)

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United Arab Emirates ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead new-business sales and manage complex deal cycles to drive revenue growth across the MENA market. Develop targeted sales strategies to acquire new logos and collaborate cross-functionally to execute go-to-market plans.

Senior Business Consultant

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $95000 - $120K per year ⭐ 5-10 yrs exp πŸ’Ό Others
Deliver value to clients by deploying the Loomi AI Platform and gathering business requirements to optimize the customer journey. Act as a key advisor on ecommerce, analytics, and digital marketing to improve KPIs and ROI.

Senior Solutions Consultant

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Slovakia ⭐ 2-5 yrs exp πŸ’Ό Sales
Run discovery conversations and deliver tailored product demonstrations to translate platform capabilities into business outcomes for enterprise customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT requirements while leveraging AI tools for productivity.

Senior Account Executive, MidMarket

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $200K - $250K per year ⭐ 2-5 yrs exp πŸ’Ό Sales
Lead new-business sales in the North American market by managing complex, end-to-end deal cycles from prospecting to closing. Collaborate with cross-functional pods to execute go-to-market strategies and drive revenue growth within the assigned territory.

Strategic Account Executive, Enterprise

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $250K - $300K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
Drive sales engagement and win new logos within the commerce market segment for companies with over $500M in revenue. Manage the full sales cycle for the Loomi AI platform, including pipeline growth and collaboration with partner and presales teams.

Senior Solutions Consultant

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Sales
Run discovery conversations and deliver tailored product demonstrations to translate platform capabilities into business outcomes for EMEA customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT teams while leveraging AI tools for productivity.

Senior Solutions Consultant I

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $160K - $215K per year ⭐ 2-5 yrs exp πŸ’Ό Sales
Act as a technical expert to support the sales team through product demonstrations, RFPs, and POCs for the agentic personalization platform. Partner with Account Executives to develop account strategies and create technical implementation plans for clients.

Product Manager - Web Personalization

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Czech Republic ⭐ 2-5 yrs exp πŸ’Ό Product
Define and execute the product vision and roadmap for Web Personalization, focusing on AI-driven experiences and agentic orchestration. Lead the end-to-end delivery of features from discovery and specification to rollout and measurement across omnichannel journeys.

Technical Product Marketing Manager

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United States πŸ’΅ $150K - $200K per year ⭐ 2-5 yrs exp πŸ’Ό Product
Lead go-to-market execution for technical platform launches and strategic ISV partnerships with providers like AWS, GCP, and Snowflake. Translate complex technical specifications into compelling narratives and sales enablement assets for technical buyers.

Technical Product Marketing Manager

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Product
Lead go-to-market execution for technical platform launches and strategic ISV partnerships with providers like AWS, GCP, and Snowflake. Translate complex technical specifications into compelling narratives and sales enablement assets for technical buyers.

Conversational AI UX Designer

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design conversational and agentic AI experiences for marketers, focusing on chat interfaces and automated workflows. Develop AI-native prototypes and use conversation logs to iterate on agent behavior, trust, and transparency.

Conversational AI UX Designer

Bloomreach · Full Time · a month ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design conversational and agentic AI experiences for marketers, focusing on chat, assistants, and multi-step workflows. Define Loomi's voice and tone while using prompt engineering to steer agent behavior and ensure trustworthy AI interactions.

Engineering Manager, Infrastructure Team

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
Lead and grow the Infrastructure Engineering team while owning the strategy for GCP, Kubernetes, and database reliability. Partner with product and security teams to ensure a scalable, secure, and cost-efficient platform for personalization services.

Engineering Manager, Infrastructure Team

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
Lead and grow the Infrastructure Engineering team, overseeing the core stack including GCP, Kubernetes, and databases. Drive platform reliability, scalability, and cost-efficiency while providing architectural guidance to application teams.

Associate Director Sales, DACH

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Germany ⭐ 5-10 yrs exp πŸ’Ό Sales
Lead the end-to-end regional revenue performance and go-to-market strategy across Germany, Austria, and Switzerland. Build and coach a high-performing sales team while managing complex enterprise sales cycles, primarily within the retail vertical.

Senior AI/ML Engineer

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design and deliver scalable ML-powered features and high-performance serving endpoints within a SaaS environment. Maintain end-to-end ML components and implement MLOps best practices to ensure model robustness and reliability.

Senior AI/ML Engineer

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design and deliver scalable ML-powered features and high-performance serving endpoints within a SaaS environment. Maintain end-to-end ML components and collaborate with data scientists to optimize model robustness and delivery pipelines.

Senior Software Engineer - Python, Go

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design, develop, and maintain integration solutions connecting third-party systems and applications within the Engagement product. Collaborate with cross-functional teams to gather requirements and ensure the reliability and performance of production services.

Senior Software Engineer - Python, Go

Bloomreach · Full Time · a month ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
Design, develop, and maintain integration solutions connecting third-party systems and applications. Collaborate with cross-functional teams to implement APIs and ensure the performance and reliability of production services.

Senior Site Reliability Engineer, IMF

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
Manage and configure Kubernetes components to ensure high availability and reliability of the in-memory database. Develop automation tools using Python and Go while participating in a 24/7 on-call rotation for incident management.

Senior Site Reliability Engineer, IMF

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
Manage and configure Kubernetes components and in-memory databases to ensure high availability and performance. Develop automation tools using Python and Go while participating in a 24/7 on-call rotation for incident management.

Forward Deployed Software Engineer

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Software Development
The Forward Deployed Engineer will own the technical customization for high-value enterprise accounts, bridging the gap between post-sales support and core product engineering. Responsibilities include building conversational agents, performing deep data analysis, and leading technical workshops at customer sites.

Senior Site Reliability Engineer for Datacraft team

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
You will serve as the reliability backbone for the Datacraft team, managing the infrastructure, observability, and deployment pipelines for data-intensive services. This includes driving incident management, ensuring security compliance, and optimizing the reliability of AI-driven analytics platforms.

Senior Site Reliability Engineer for Datacraft team

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
You will serve as the reliability backbone for the Datacraft team, managing the infrastructure, observability, and deployment pipelines for data-intensive services. This includes driving incident resolution, ensuring platform scalability, and maintaining security compliance across multi-DWH environments.

Strategic Technical Consultant - Clarity

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 Slovakia ⭐ 2-5 yrs exp πŸ’Ό Others
Lead the end-to-end technical onboarding and implementation of the Clarity AI shopping assistant for global customers. Design scalable technical solutions, configure platform integrations, and provide structured feedback to influence the product roadmap.

Vice President & GM, Product Management - Commerce AI

Bloomreach · Full Time · 2 months ago
Bloomreach
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Software Development
The Vice President & GM will lead product strategy and execution for Bloomreach's Search and Recommendations apps, driving the convergence into a unified, agentic discovery experience. This role involves managing business KPIs, scaling a global product organization, and partnering with engineering and GTM teams to drive revenue growth.

Senior Software Engineer for TypeScript & React Native SDKs

Bloomreach · Full Time · 3 months ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
The role involves designing, delivering, and maintaining new features for Web and React Native SDKs, focusing on implementing capabilities like push notifications, in-app messaging, and tracking user behavior. Responsibilities also include ensuring high quality, compatibility, performance, and providing L3 support for owned components.

Senior Software Engineer for TypeScript & React Native SDKs

Bloomreach · Full Time · 3 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
The role involves designing, delivering, and maintaining innovative features for Web and React Native SDKs, focusing on implementing components for tracking, push notifications, and dynamic rendering. Responsibilities include ensuring high quality, compatibility across platforms, and providing L3 support for owned components.

Strategic Technical Consultant - Clarity

Bloomreach · Full Time · 3 months ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Others
The consultant will lead the end-to-end technical onboarding and implementation of Clarity, including front-end customization using HTML, CSS, and JavaScript, while designing scalable technical solutions for customer requirements. They will also guide customers on analytics setup, troubleshoot issues across various layers, and contribute structured feedback to the product roadmap.

Software Engineer II - Pulsar Team

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 Czech Republic ⭐ 2-5 yrs exp πŸ’Ό Software Development
The role involves developing features for platform and admin services relied upon by all Bloomreach SaaS products, focusing on delivering fast and consistent product releases. Responsibilities include designing, building, and deploying complete projects, reviewing code, and collaborating on complex system changes like user management APIs.

Software Engineer II - Pulsar Team

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 Slovakia ⭐ 2-5 yrs exp πŸ’Ό Software Development
The role involves developing features for platform and admin services relied upon by all Bloomreach SaaS products, focusing on delivering fast, consistent releases. Responsibilities include designing, building, and deploying complete projects, reviewing code, and providing technical guidance on APIs like user management and authorization.

Staff Software Engineer - Pulsar Team

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Software Development
The Staff Software Engineer will develop features used by thousands of customers across platform and admin services relied upon by all Bloomreach SaaS products. Responsibilities include designing, building, and deploying complete projects, reviewing code, drafting technical design documents, and ensuring high availability and reliability of centralized services.

Staff Software Engineer - Pulsar Team

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
The engineer will develop features used by thousands of customers for platform and admin services relied upon by all Bloomreach SaaS products, focusing on fast, consistent, and high-energy product releases. Responsibilities include designing, building, and deploying complete projects, reviewing code, drafting technical design documents, and ensuring high-availability and reliability of centralized services.

Senior Mobile Messaging Deliverability Consultant

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 Czech Republic ⭐ 5-10 yrs exp πŸ’Ό Others
The consultant will act as a subject matter expert, providing market insights to product teams to drive roadmap strategy and positioning the best mobile messaging solutions for prospects and customers. Key duties include managing compliance knowledge for SMS/MMS, onboarding customers onto various messaging programs, and coordinating across internal technical and business stakeholders.

Senior Product Manager - Mobile Messaging

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Product
The subject matter expert will provide market insights to product teams to drive roadmap strategy and position the best mobile messaging solutions for customer needs. This role involves ensuring compliance with local SMS rules and onboarding customers onto SMS/MMS campaigns while coordinating with various internal stakeholders.

Strategic Email Deliverability Consultant

Bloomreach · Full Time · 4 months ago
Bloomreach
🌎 United Kingdom ⭐ 5-10 yrs exp πŸ’Ό Others
The consultant will be responsible for mastering email inbox placement by ensuring outgoing messages reach the inbox, monitoring performance metrics, and staying current with email compliance trends and regulations. Key duties also involve deep data analysis to identify deliverability issues, implementing technical best practices for authentication, and collaborating with product teams on feature suggestions.

Senior Staff Security Infrastructure Engineer

Bloomreach · Full Time · 5 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
The Senior Staff Security Infrastructure Engineer is responsible for designing, implementing, and monitoring cloud infrastructure security controls, as well as leading incident triage and mentoring junior staff. They will also own data architectures and reporting while managing vulnerabilities and security resources.

Senior Staff Security Infrastructure Engineer

Bloomreach · Full Time · 5 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
The Senior Staff Security Infrastructure Engineer is responsible for designing, implementing, and monitoring cloud infrastructure security controls and leading incident triage. They also mentor junior staff and manage vulnerability and incident lifecycles.

Strategic Customer Relationship AI Automation Manager

Bloomreach · Full Time · 6 months ago
Bloomreach
🌎 Slovakia ⭐ 5-10 yrs exp πŸ’Ό Software Development
The role involves orchestrating AI-powered customer engagement across the customer lifecycle and designing customer programs that adapt based on engagement patterns. The manager will also develop usage analytics and reporting tools to enhance customer visibility and inform go-to-market strategies.