The Senior Customer Success Manager acts as a trusted advisor to manage a portfolio of accounts, focusing on adoption, retention, and customer satisfaction. They are responsible for defining success metrics, interpreting analytical data, and coordinating with technical teams to ensure platform value.
You will design and own black-box, API-level, and end-to-end test automation for data pipeline services to ensure high-scale data reliability. You will also partner with developers to drive test strategy and implement automated suites within the CI/CD pipeline.
You will design and own black-box, API-level, and integration test automation for data pipeline services to ensure high-scale reliability. You will also drive test strategy during design reviews and partner with developers to implement automated regression suites within the CI/CD pipeline.
You will design and harden secure AWS environments, containerized workloads, and corporate infrastructure while partnering with the SOC team on detection and response. Additionally, you will manage vulnerability remediation, Splunk administration, and mentor junior security engineers.
You will design and harden secure AWS environments, containerized workloads, and corporate infrastructure while partnering with the SOC team on detection and response. Additionally, you will manage vulnerability remediation, administer Splunk, and mentor junior security engineers.
The analyst will support the Revenue Operations team and EMEA Sales stakeholders by delivering accurate reporting, actionable insights, and operational support. They will manage data across multiple systems to drive visibility into performance and improve business processes.
You will oversee partner-led implementations from solution design to go-live while ensuring delivery quality and project governance. Additionally, you will enable SI partners on best practices and collaborate cross-functionally to drive the Partner First motion.
The Senior Incident & Problem Manager will own the end-to-end incident management process, leading live incidents and establishing a new problem management function from scratch. This role involves driving restoration, facilitating post-incident reviews, and ensuring clear communication with customers and internal stakeholders.
The Senior Incident & Problem Manager will own the end-to-end incident management process, leading live incidents and establishing a new problem management function from scratch. This role involves cross-functional collaboration with Engineering, Product, and Customer Success to ensure service restoration and long-term process improvement.
The Staff Machine Learning Engineer will lead the technical roadmap and architecture for AI-driven search relevance solutions. They will collaborate with cross-functional teams to design, evaluate, and productionize scalable machine learning models while mentoring engineering staff.
You will act as the designated security focus for specific product domains, driving threat modeling, security assessments, and vulnerability management. You will also support the adoption of Secure Software Development Lifecycle (SSDLC) practices and collaborate with engineering teams to remediate security risks.
The Business Consultant will support clients during the implementation of the Engagement Platform by gathering requirements, managing data migration, and deploying automated programs. They will also act as a strategic advisor to enhance client business performance, maximize platform utilization, and improve key performance indicators.
The Business Consultant will support clients during the implementation of the Engagement Platform by gathering requirements, managing data, and deploying automated programs. They will also serve as a strategic advisor to help clients maximize platform utilization and improve key performance indicators.
The Principal Solutions Architect acts as a senior technical advisor to help strategic enterprise customers align their business objectives with modern data, AI, and commerce architectures. This role involves leading technical strategy throughout complex sales cycles and fostering relationships with senior technology stakeholders like CIOs and CTOs.
The Principal Solutions Architect acts as a senior technical advisor to help strategic enterprise customers align their business objectives with modern data, AI, and MarTech architectures. This role involves leading technical strategy throughout complex sales cycles and fostering relationships with senior technology leaders.
The Academy Content Consultant will lead end-to-end course development projects, translating complex product functionality into engaging educational experiences. They will collaborate with subject matter experts and utilize GenAI tools to create high-quality learning assets for a global audience.
The specialist will lead media relations strategy, manage external PR agencies, and craft compelling communications to elevate the company's brand. They are also responsible for driving industry awards programs and supporting internal communications through clear, high-impact announcements.
The Senior Business Consultant will deliver value by deploying the Engagement Platform and supporting clients through implementation, data migration, and automated program deployment. They will also act as a strategic advisor to enhance client business performance, maximize platform utilization, and improve key performance indicators.
The Senior Business Consultant will deliver value to clients by deploying the Engagement Platform and gathering business requirements for automated programs. They will also serve as a key advisor on e-commerce, analytics, and digital marketing strategies to improve client KPIs and ROI.
Lead the technical implementation of marketing and search platforms while consulting customers on data architecture and best practices. Manage technical integrations, troubleshoot complex issues, and collaborate with internal teams to ensure customer success.
The Strategic Account Executive will lead new-business sales in the ASEAN market, managing the full sales cycle from prospecting to closing. They will collaborate with cross-functional teams to execute go-to-market strategies and drive revenue growth by acquiring new logos.
The Strategic Account Executive will lead new-business sales in the UK market by managing the full sales cycle from prospecting to closing. They will collaborate with cross-functional teams to execute go-to-market strategies and drive revenue growth within multi-stakeholder environments.
The Financial Controller will lead financial accounting, reporting, and compliance for Dutch entities while driving process improvements through automation and AI. This role involves managing statutory audits, tax compliance, and financial controls while partnering with global finance teams.
Monitor, analyze, and interpret security logs across cloud and infrastructure to identify and respond to potential security incidents. Develop and maintain security detection use cases, automation workflows, and incident response playbooks to protect the organization's environment.
The role involves analyzing and transforming finance operations, workflows, and systems to enhance financial performance and operational efficiency. You will lead cross-departmental initiatives, manage platform usage-based billing, and drive commercial resolutions to protect revenue.
You will co-define product strategy with product managers and UX while providing technical leadership for AI-led product capabilities. You are expected to maintain architectural alignment across products and spend 20-30% of your time hands-on with coding and prototyping.
You will co-define product strategy with product managers and UX while architecting AI-led capabilities and maintaining the architectural runway. Additionally, you will remain hands-on with coding and prototyping while driving cross-product architectural alignment.
The Tax Manager will oversee direct and indirect tax compliance across the EMEA region while acting as a strategic partner for deal structuring. They are responsible for managing transfer pricing documentation, mitigating tax risks, and representing the company during tax audits.
The Tax Manager will oversee direct and indirect tax compliance across the EMEA region while acting as a strategic partner for deal structuring. They will also manage transfer pricing documentation and represent the company during tax audits and authority interactions.
You will lead a team of accountants across multiple jurisdictions to ensure accuracy and compliance with both US GAAP and local statutory requirements. Additionally, you will drive process standardization and champion the adoption of AI and automation to modernize finance operations.
The Procurement Manager will own the commercial management of SMS and email vendor relationships, including sourcing, rate-card negotiation, and performance governance. They will partner with Pricing, Sales, and Deliverability teams to optimize costs, ensure geographic coverage, and drive margin improvement.
The Customer Success Manager will drive digital experience transformation by partnering with customer leadership to build roadmaps and maximize business value. They will act as a trusted advisor, influencing customer mindsets and ensuring the successful adoption of the Bloomreach platform.
The Strategic Partner Manager will own and grow a portfolio of agency partners in Southern Europe to drive sourced and influenced revenue. They will facilitate collaboration across internal teams and partners while managing the full sales cycle and partner enablement.
The Strategic Partner Manager will build and manage a portfolio of agency partners to drive sourced and influenced revenue in Southern Europe. This role involves facilitating collaboration across internal teams and partners while executing strategic enablement and marketing plans.
You will lead the reliability and operability of the Fuse team's distributed data platform, ensuring observability, scalability, and safe releases. You will also participate in L3 on-call rotations and drive systemic improvements to incident management and platform performance.
You will lead the reliability and operability of the Fuse team's distributed data platform, ensuring observability, scalability, and safe release cycles. You will also participate in L3 on-call rotations and drive incident mitigation and root-cause analysis for complex system failures.
You will translate complex technical platform capabilities into clear go-to-market strategies and positioning to drive adoption. You will also collaborate with product and engineering teams to create sales enablement materials and manage partner product launches.
You will translate complex technical platform capabilities into clear positioning and go-to-market strategies for technical audiences. Additionally, you will lead partner product launches and create sales enablement materials to support the adoption of AI-driven solutions.
The Accounting Manager will lead a team across multiple jurisdictions to ensure compliance with US GAAP and local statutory requirements. They will also drive process standardization and champion the adoption of AI and automation within the finance function.
You will own the end-to-end AI SDR program, setting its strategic direction and driving pipeline results across multiple global regions. You will also collaborate with human SDR teams to optimize lead quality, refine handovers, and ensure the AI-human workflow is effective.
You will own the end-to-end AI SDR program, setting its strategic direction and driving pipeline results across global regions. You will collaborate with SDR teams to identify root causes of performance issues and implement AI-driven process improvements.
You will act as a lead developer on client projects, integrating Bloomreach products using Java and modern frontend frameworks. Additionally, you will provide architectural guidance, mitigate technical risks, and train peers to ensure successful digital experience implementations.
The Customer Success Manager will build long-term relationships with clients while acting as a trusted advisor to ensure the CDP platform delivers maximum value. They are responsible for educating clients on industry best practices and ensuring that the partnership aligns with the client's strategic business goals.
You will design, build, and maintain customer-facing dashboard features using React.js, Java Spring Boot, and Python. You will collaborate with cross-functional teams to deliver scalable, performant, and user-friendly software solutions.
The role focuses on generating new business leads, converting MQLs to SQLs, and conducting product demonstrations for expansion customers. It involves researching target markets and collaborating with internal teams to drive revenue growth within the Major Accounts division.
Lead discovery conversations and deliver tailored product demonstrations to translate platform capabilities into business outcomes for enterprise customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT teams while leveraging AI tools for productivity.
Lead new-business sales and manage complex deal cycles to drive revenue growth across the Nordic market. Collaborate cross-functionally to execute go-to-market strategies and penetrate key C-level prospects.
Manage a portfolio of major accounts focusing on retention and growth through strategic account planning and C-suite relationship management. Collaborate with cross-functional teams to drive customer value and execute expansion opportunities using value-based sales methodologies.
Lead new-business sales and manage complex deal cycles to drive revenue growth across the DACH market. Collaborate cross-functionally to execute go-to-market strategies and penetrate key C-level prospects.
Partner with Account Executives to lead discovery, solutioning, and technical presentations for Bloomreach Engagement. Translate business challenges into technical solutions and act as a trusted advisor to prospects and partners.
Build AI-powered demo environments and agentic workflows to showcase the Bloomreach platform, specifically within the Shopify ecosystem. Develop self-service tools and frameworks that enable solution consultants to customize and run tailored demos independently.
Build AI-powered demo environments and agentic workflows to showcase the Bloomreach platform, specifically within the Shopify ecosystem. Develop self-service tools and frameworks that enable solution consultants to customize and run tailored demos independently.
Lead the global strategy for safe and efficient AI adoption across all business units while managing AI, IT, and Security engineering teams. Establish AI security blueprints, governance frameworks, and FinOps structures to optimize spend and mitigate corporate risk.
Lead new-business sales and manage complex deal cycles to drive revenue growth across the Spanish market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.
Lead new-business sales and manage complex deal cycles to drive revenue growth across the Italian market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.
Lead new-business sales and manage complex deal cycles to drive revenue growth across the French market. Collaborate with cross-functional teams to execute go-to-market strategies and penetrate key C-level prospects.
Conduct discovery sessions and deliver tailored product demonstrations to translate platform capabilities into business outcomes for enterprise customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT requirements while leveraging AI tools for productivity.
Drive revenue growth through successful renewals, upsells, and cross-sells across a portfolio of strategic accounts in the Americas. Nurture executive relationships and partner cross-functionally to ensure customers achieve measurable business outcomes.
Deliver value to clients by deploying the Loomi AI Platform and gathering business requirements to optimize the customer journey. Act as a key advisor on ecommerce, analytics, and digital marketing to improve KPIs and ROI.
Run discovery conversations and deliver tailored product demonstrations to translate platform capabilities into business outcomes for enterprise customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT requirements while leveraging AI tools for productivity.
Lead new-business sales in the North American market by managing complex, end-to-end deal cycles from prospecting to closing. Collaborate with cross-functional pods to execute go-to-market strategies and drive revenue growth within the assigned territory.
Drive sales engagement and win new logos within the commerce market segment for companies with over $500M in revenue. Manage the full sales cycle for the Loomi AI platform, including pipeline growth and collaboration with partner and presales teams.
Run discovery conversations and deliver tailored product demonstrations to translate platform capabilities into business outcomes for EMEA customers. Support the end-to-end sales cycle by bridging the gap between marketing and IT teams while leveraging AI tools for productivity.
Define and execute the product vision and roadmap for Web Personalization, focusing on AI-driven experiences and agentic orchestration. Lead the end-to-end delivery of features from discovery and specification to rollout and measurement across omnichannel journeys.
Design and implement AI and GenAI driven algorithmic components for contextual personalization and behavioral insights. Develop ML models and agentic workflows while scaling components to handle terabytes of data in production.
Design and implement AI and GenAI driven algorithmic components for contextual personalization and behavioral insights. Develop ML models and agentic workflows while scaling components to handle terabytes of data in production.
Lead and grow the Infrastructure Engineering team, overseeing the core stack including GCP, Kubernetes, and databases. Drive platform reliability, scalability, and cost-efficiency while providing architectural guidance to application teams.
Lead and grow the Infrastructure Engineering team while owning the strategy for GCP, Kubernetes, and database reliability. Partner with product and security teams to ensure a scalable, secure, and cost-efficient platform for personalization services.
Design and deliver scalable ML-powered features and high-performance serving endpoints within a SaaS environment. Maintain end-to-end ML components and collaborate with data scientists to optimize model robustness and delivery pipelines.
Design and deliver scalable ML-powered features and high-performance serving endpoints within a SaaS environment. Maintain end-to-end ML components and implement MLOps best practices to ensure model robustness and reliability.
The engineer will develop features used by thousands of customers for platform and admin services relied upon by all Bloomreach SaaS products, focusing on fast, consistent, and high-energy product releases. Responsibilities include designing, building, and deploying complete projects, reviewing code, drafting technical design documents, and ensuring high-availability and reliability of centralized services.
The Staff Software Engineer will develop features used by thousands of customers across platform and admin services relied upon by all Bloomreach SaaS products. Responsibilities include designing, building, and deploying complete projects, reviewing code, drafting technical design documents, and ensuring high availability and reliability of centralized services.
The Senior Staff Security Infrastructure Engineer is responsible for designing, implementing, and monitoring cloud infrastructure security controls, as well as leading incident triage and mentoring junior staff. They will also own data architectures and reporting while managing vulnerabilities and security resources.
The Senior Staff Security Infrastructure Engineer is responsible for designing, implementing, and monitoring cloud infrastructure security controls and leading incident triage. They also mentor junior staff and manage vulnerability and incident lifecycles.
As a Senior Staff Engineer, you will shape the architecture and evolution of Bloomreach’s Search platform, leading complex initiatives and mentoring engineers. You will also drive technical strategy for search relevance and ensure systems meet strict performance SLAs.
The intern will monitor and respond to business intelligence support requests, providing assistance on data-related queries. They will also collaborate with the BI team to design and develop Tableau dashboards that translate complex data into actionable insights.
The intern will monitor and respond to business intelligence support requests, assisting internal stakeholders with data-related queries. They will also collaborate with the BI team to design and develop Tableau dashboards that provide actionable insights.
