Engineering Manager, Infrastructure Team

Become an Engineering Manager at Bloomreach and lead our Infrastructure team as a core foundation for product engineering. In this role, you will own the platform capabilities that power personalization across our clients’ websites and mobile apps, enabling fast experimentation and multi-variant testing at scale.
You will lead the team responsible for our core infrastructure stack - Google Cloud Platform (GCP), databases, observability platform, and Kubernetes, and partner closely with Product, Security, and application engineering teams to ensure our platform is reliable, scalable, secure, cost-efficient, and developer-friendly.
Your leadership and strategic direction will impact hundreds of millions of end customers across diverse e-commerce verticals. This is a full-time role based in one of our Central European offices (Bratislava, Brno, Prague) or remote.

What You’ll Do

• Lead and grow a high-performing Infrastructure Engineering team (hiring, mentoring, performance, career development).
• Organize team activities and delivery rhythm - lead standups, sprint planning, backlog refinement, retrospectives, and other rituals that keep the team aligned, unblock work early, and continuously improve how we operate.
• Own infrastructure strategy and execution across:
• GCP services and cloud architecture
• Kubernetes platform operations and evolution
• Database reliability, performance, and lifecycle management
• Observability platform (metrics, logs, traces, alerting, dashboards)
• Act as a foundation team leader for application teams by providing:
• cloud architecture expertise and consultation,
• shared infrastructure standards and best practices,
• reusable platform tooling and self-service capabilities.
• Drive reliability and operational excellence through SLOs/SLIs, incident management, postmortems, and automation.
• Establish strong partnership with product and application engineering teams to improve developer experience and delivery speed.
• Collaborate with Security and Compliance teams to enforce best practices for access control, data protection, and auditability.
• Own infrastructure financial governance, including:
• cost monitoring and visibility across cloud resources,
• cost optimization initiatives and accountability with engineering teams.

Key Responsibilities by Domain

GCP

• Define and maintain cloud architecture standards, IAM model, and network/security guardrails.
• Improve scalability, resilience, and cost efficiency of GCP-based services.
• Implement cloud cost monitoring practices (tagging, allocation, dashboards, anomaly detection).

Kubernetes Platform

• Own Kubernetes cluster strategy, upgrades, policy enforcement, and platform reliability.
• Standardize deployment patterns and improve CI/CD integration for application teams.

Databases

• Ensure availability, performance, backup/restore, and disaster recovery for production databases.
• Guide database capacity planning, migration strategies, and operational best practices.

Observability

• Build and maintain a unified observability stack for logs, metrics, traces, and alerting.
• Ensure teams can detect, troubleshoot, and resolve incidents quickly with actionable telemetry.

Foundation Enablement

• Provide expert guidance and platform tooling that enables application teams to operate effectively on cloud infrastructure.
• Promote infrastructure best practices through documentation, training, and hands-on support.

What We’re Looking For

• 5+ years in software/platform/infrastructure engineering, with 2+ years in people leadership.
• Proven experience managing infrastructure teams in cloud-native environments.
• Strong hands-on understanding of:
• GCP services (compute, networking, IAM, storage, monitoring),
• Kubernetes in production,
• database operations (SQL/NoSQL, replication, backup/DR, tuning),
• observability tooling and SRE practices.
• Experience building foundation/platform capabilities for multiple engineering teams.
• Experience with cloud cost monitoring, budget ownership, and cost optimization at scale.
• Strong communication and stakeholder management skills across technical and non-technical audiences.
• Ability to set strategy while remaining pragmatic and execution-focused.

Nice to Have

• Experience with Infrastructure as Code (Terraform) and policy-as-code.
• Experience with service mesh, platform APIs, or internal developer platforms.
• Familiarity with SOC2/ISO27001/GDPR-related infrastructure controls.
• Experience supporting multi-region or global-scale systems.

Success in This Role

• First 30 days: Understand architecture, team dynamics, and reliability/cost baseline; establish team operating cadence.
• First 90 days: Deliver improvements in platform reliability and observability coverage; introduce clear cloud cost visibility and ownership.
• First 180 days: Improve reliability and deployment efficiency metrics, reduce operational toil, and achieve measurable infrastructure cost optimization.