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Technical Support Specialist I

United States $50000 - $60000 per year 0-2 yrs exp Support

The Technical Support Specialist I serves as the primary point of contact for customers, troubleshooting software and hardware issues via phone and email. They are responsible for documenting interactions in the CRM, collaborating with internal teams, and providing guidance on product functionality and industry best practices.

Regulatory Product Manager

United States $115K - $125K per year 5-10 yrs exp Product

The Regulatory Product Manager defines and delivers product capabilities for postal compliance and presort optimization solutions. This role leads the consolidation of presort engines while managing the roadmap and technical requirements for USPS regulatory updates.