You will be responsible for identifying, qualifying, and researching prospective buyers for network management software. Additionally, you will conduct high-level conversations with senior executives to generate new business opportunities.
You will be responsible for identifying, qualifying, and researching prospective buyers for network management software. Additionally, you will conduct high-level conversations with senior executives to generate new business opportunities.
You will lead and develop an engineering team responsible for building and evolving core network management technology. This involves partnering with product management to define priorities, driving engineering excellence, and ensuring the reliability and scalability of production systems.
You will own and manage a portfolio of customer accounts to ensure long-term success, retention, and product adoption. You will act as a trusted advisor and internal advocate, coordinating across teams to address customer needs and identify growth opportunities.
You will be responsible for identifying, qualifying, and researching prospective buyers for network management software. Additionally, you will conduct high-level conversations with senior executives to generate new business opportunities and meet monthly quotas.
You will design and build AI-powered agents, automations, and integrations to streamline Go-To-Market operations. Additionally, you will own technical initiatives across the revenue stack, ensuring data integrity and translating business requirements into scalable technical solutions.
Manage a portfolio of MSP customers to drive retention and revenue growth through strategic partnership and product adoption. Act as the customer's voice internally to ensure a seamless experience across product, sales, and support teams.
Lead and mentor a team of Customer Success Managers to drive product adoption, protect gross retention, and grow accounts through upsell and cross-sell. Act as a customer champion and first point of escalation for renewal risks and expansion opportunities within the Corp IT customer base.
Act as the primary technical resource for the sales organization by providing technical assistance and solution building for prospects. Collaborate with internal teams to communicate field experience and contribute to product design and technical collateral.
Design and implement scalable microservices architectures and communication protocols for a distributed network management service. Collaborate with product management to deliver high-quality code and apply AI-enabled techniques to improve system reliability.
Design and implement scalable microservices architectures and communication protocols for a network management service. Develop performant code for collectors and utilize AI-enabled techniques to improve system reliability and delivery.
You will lead technical initiatives by architecting scalable solutions and writing high-quality code in a collaborative development environment. The role involves diagnosing complex production issues and mentoring team members to ensure consistent engineering excellence.
