Astound Broadband

The Director of Performance Assurance leads the governance and reporting of residential sales performance to ensure consistent measurement and accountability. This role analyzes performance across channels and markets to identify trends, diagnose gaps, and drive actionable strategies for revenue and operational objectives.

The Director leads consumer-focused process improvement initiatives to drive operational efficiency and enhance customer experience across telecommunications operations. This role develops and scales continuous improvement methodologies while partnering cross-functionally to embed a culture of operational excellence.

Lead the strategy and execution of integrated B2B marketing programs to drive pipeline growth and revenue across enterprise and commercial segments. Partner with cross-functional teams to develop go-to-market strategies, manage budgets, and optimize multi-channel campaigns based on data-driven insights.