Own and close new enterprise customer deals while identifying expansion opportunities within a global customer base. Educate clients on AI architectures and collaborate with product teams to align the roadmap with customer insights.
Apollo GraphQL
8 Remote Job Openings at Apollo GraphQL
Senior Software Engineer - Orchestration Language Team
Apollo GraphQL
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Full Time
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a month ago
Apollo GraphQL
Design, build, and maintain Apollo MCP Server and GraphOS tools using Rust to enable AI agents to interact with federated graphs. The role involves developing 'Skills' for agent workflows and improving tool discovery and introspection for GraphQL capabilities.
Senior Software Engineer - Trust and Telemetry
Apollo GraphQL
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Full Time
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a month ago
Apollo GraphQL
Own and drive the development of Trust and Telemetry subdomains, including OAuth/SSO flows and telemetry ingestion pipelines. Collaborate with product and design teams to implement enterprise-grade reliability and observability for GraphOS.
The role involves contributing to the Platform Engineering team by managing service delivery, infrastructure, and CI/CD pipelines. You will be responsible for improving developer velocity, hardening reliability, and creating technical designs for cost efficiency and security.
Lead major product teams in transitioning from proof of concept to production using federated graphs. Serve as a trusted technical advisor for enterprise customers while providing feedback to Product and Engineering teams to shape the Apollo Graph Platform.
Lead complex technical evaluations and design multi-system architectures to help customers implement Apollo's supergraph and GraphOS. Partner with Sales and Product teams to resolve technical blockers and translate customer needs into roadmap improvements.
The role involves managing the entire customer adoption lifecycle for named accounts, focusing on onboarding, value realization, expansion, and advocacy. Responsibilities also include leading post-sales technical value-selling, driving feature adoption, and owning program delivery to achieve high-impact customer outcomes with GraphOS.
The Senior Customer Success Manager will serve as the primary point of contact for Enterprise customers, owning product adoption and guiding them through tailored, high-touch journeys to achieve key milestones. This includes overseeing service delivery engagements, managing project execution, tracking milestones, and ensuring the on-time delivery of customer initiatives.
