Act as a trusted technical advisor and advocate for assigned accounts throughout the customer lifecycle. Collaborate with internal teams to manage technical escalations, drive process improvements, and ensure successful product adoption.
AlertMedia
4 Remote Job Openings at AlertMedia
Lead the Intelligence Center development team by overseeing the design, deployment, and operation of AI/ML models and platform capabilities. Manage the professional development of engineers while collaborating with cross-functional teams to ensure high-quality product integrations.
Partner with Enterprise Account Executives to lead technical discovery, deliver tailored product demonstrations, and guide customers through technical evaluations. Act as the technical bridge between customers and internal Product and Engineering teams to secure technical wins in enterprise sales.
Serve as a strategic technical advisor for large enterprise customers, leading technical strategy, solution design, and proof-of-concept engagements. Act as a technical bridge between Sales, Product, and Engineering to secure technical wins and mentor the Solutions Engineering team.
