Manage quoting and renewal workflows while optimizing the Customer Success tech stack through AI and automation. Create executive dashboards and partner with Product and Data teams to monitor customer health and adoption.
Affinity
6 Remote Job Openings at Affinity
Own the product definition, strategy, and roadmap for Affinity's core CRM product, focusing on business-critical capabilities for dealmakers. Lead the integration of AI-driven intelligence to automate workflows and improve data management while collaborating with cross-functional teams.
Lead and mentor a team driving the Relationship Intelligence engine, focusing on high-scale data ingestion and processing. Collaborate with Product and Design to define the technical roadmap and actively contribute to building scalable features.
Design and build LLM-powered AI systems and RAG pipelines to extract insights from professional relationship data. Collaborate cross-functionally to develop robust, high-scale information retrieval and storage systems.
Design and build AI systems to uncover insights from business interaction data, focusing on information retrieval and recommendation systems. Own the full ML lifecycle from ideation and feature engineering to production deployment and observability.
Lead the end-to-end design process for complex, AI-driven SaaS product areas from strategy and research to high-fidelity execution. Collaborate with product managers and engineers to translate customer insights into intuitive, actionable relationship intelligence interfaces.
