The Regional Director of Business Operations oversees site-leader training, monitors KPIs, and ensures operational excellence across hospice programs. They collaborate with regional leadership to standardize processes, mitigate risks, and advocate for the needs of site-level management.
The scheduler is responsible for managing home-based client schedules for nursing and aide staff. This role involves supporting fast-paced branch operations including payroll, onboarding, and electronic visit verification.
The Regional Director of Business Operations oversees site-level leadership training, monitors KPIs, and ensures operational compliance across the assigned hospice territory. They also collaborate with regional leadership to optimize processes, mitigate business risks, and support site-level management.
The Regional Director of Business Operations assists the CFO in optimizing and standardizing business processes across hospice program sites. They are responsible for training management staff, conducting competency evaluations, and providing onsite support to ensure operational consistency.
The coordinator manages the timely acceptance or decline of patient referrals by collaborating with agency staff, referral sources, and sales teams. They are responsible for documenting all referral information and ensuring all necessary medical documentation is obtained for patient evaluation.
The coordinator manages communication with referral sources, families, and agency staff to facilitate the timely acceptance or decline of patient referrals. They are responsible for documenting all referral information accurately and ensuring all necessary medical documentation is collected for processing.
The coordinator manages patient referrals by communicating with referral sources, sales teams, and agency staff to ensure timely processing. They are responsible for documenting all referral information accurately in the medical record and facilitating the workflow within established time frames.
The Team Assistant manages daily census updates and EMR system data entry for hospice patient records. They also support the Team Director by maintaining medical supply inventory and coordinating documentation with medical staff.
The Director of Executive Operations acts as a consultant to site leadership to improve hospice operations, program growth, and financial performance. Responsibilities include conducting site visits, assisting with startup operations, training executive directors, and participating in strategic planning.
The Lifeline Coordinator manages daily operations for the PERS program, including sales, service, insurance verification, and order processing. They also act as a liaison between subscribers and the PERS company while troubleshooting equipment and maintaining accurate data in the EHR system.
The Call Center Triage Nurse is responsible for providing professional patient care and assessment via telephone. They will manage patient health journeys while maintaining high standards of service and communication.
