Remote Technical Support Jobs

607 Technical Support jobs available for remote work from home. Apply for positions such as Technical Support Lead, Technical Support Specialist, Technical Support Technician and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Technical Support Jobs (607)

Search = technical support
Ánima is hiring for remote Technical Support Lead

Technical Support Lead

Ánima · Full Time · 10 Weeks Ago
Ánima
🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Support
The Technical Support Lead will ensure fast, empathetic, and effective user interactions while co-leading Anima’s support desk. They will also design automations, create documentation, and build playbooks to scale a high-performing support organization.
Flexspring is hiring for remote Technical Support Specialist

Technical Support Specialist

Flexspring · Full Time · 10 Weeks Ago
Flexspring
🌎 Canada ⭐ 2-5 yrs exp 💼 Support
The specialist will troubleshoot production issues in customer integrations involving APIs, data flows, and system connectivity, identifying root causes and implementing solutions while meeting support SLAs. They will also communicate case progress internally and externally, document findings in Salesforce Service Cloud, and collaborate across teams to drive cases to resolution.

Technical Support Technician

Thermal Works · Full Time · 10 Weeks Ago
Thermal Works
🌎 United States ⭐ 2-5 yrs exp 💼 Support
Key responsibilities include serving as the front line of technical service by responding to alarms, validating system status, capturing event data, and executing approved stabilization steps. The role also involves supporting customer experience needs across different time zones and escalating concerns with supporting evidence.
Masabi is hiring for remote Customer Technical Support Engineer - Remote (Romania)

Customer Technical Support Engineer - Remote (Romania)

Masabi · Full Time · 10 Weeks Ago
Masabi
🌎 Oman, Romania ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The engineer will serve as the primary contact for 1st and 2nd line technical support, promptly responding to incidents, diagnosing issues, and collaborating with Product and Engineering teams for resolution. Key duties include managing incident progress, coordinating customer communications, and troubleshooting technical issues on the Justride platform and associated hardware.

Technical Support Technician, EU

Thermal Works · Full Time · 10 Weeks Ago
Thermal Works
🌎 Spain ⭐ 2-5 yrs exp 💼 Support
Key responsibilities include serving as the front line of technical service by responding to alarms, validating system status, capturing data, and executing approved stabilization steps. The role also requires supporting EU customer experience needs and escalating potential issues with supporting evidence.

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Nooks is hiring for remote Technical Support Engineer

Technical Support Engineer

Nooks · Full Time · 10 Weeks Ago
Nooks
🌎 United States ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will provide prompt, empathetic, and clear communication to resolve user issues while leveraging technical expertise to debug complex problems across the platform. Responsibilities also include meeting key performance indicators, identifying root causes of support requests, and collaborating cross-functionally with engineering and product teams.
Summa Linguae Technologies is hiring for remote Thai Technical Support (L2 and L3)

Thai Technical Support (L2 and L3)

Summa Linguae Technologies · Full Time · 10 Weeks Ago
Summa Linguae Technologies
🌎 Worldwide 💵 $3000 - $4000 per month ⭐ 2-5 yrs exp 💼 Support
Provide Level 2 and Level 3 technical support for business applications to Thai-speaking users via various channels, focusing on troubleshooting and resolving issues related to .NET and SQL Server-based applications. This includes handling escalations, collaborating with engineering teams, and ensuring timely resolution of incidents and service requests.
Interrahealth is hiring for remote Technical Support Specilaist L2

Technical Support Specilaist L2

Interrahealth · Full Time · 10 Weeks Ago
Interrahealth
🌎 United States 💵 $53496.75 - $89777 per year ⭐ 5-10 yrs exp 💼 Support
The Technical Support Specialist, L2, provides advanced technical support, acting as a secondary escalation point for complex issues across internet-based applications, APIs, and database-driven systems. Key duties include diagnosing root causes, communicating technical details to stakeholders, and mentoring lower-level support specialists.
CrowdStrike is hiring for remote Technical Support Manager (Remote, BRA)

Technical Support Manager (Remote, BRA)

CrowdStrike · Full Time · 10 Weeks Ago
CrowdStrike
🌎 Brazil ⭐ 5-10 yrs exp 💼 Support Technical Support Manager
The manager will lead the Technical Support Engineering team, providing technical expertise and support for external and internal customer questions, escalations, and requests while overseeing case management and process workflows. This role involves managing, building, and developing the team, assessing technical skills, developing training programs, and ensuring service levels are met through established best practices.
CyberNut is hiring for remote Technical Support Engineer

Technical Support Engineer

CyberNut · Full Time · 10 Weeks Ago
CyberNut
🌎 United States ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will own Tier 1 support across all incoming channels, independently diagnosing and resolving technical issues for school IT administrators regarding platform functionality, email delivery, and add-on errors. This role involves guiding customers through setup, escalating confirmed bugs with thorough documentation, and contributing to the internal knowledge base.
Auditdata is hiring for remote Technical Support Engineer (L2/L3)

Technical Support Engineer (L2/L3)

Auditdata · Full Time · 11 Weeks Ago
Auditdata
🌎 Finland, Philippines, United States ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The role involves providing expert technical support for audiometers and hearing diagnostic equipment, troubleshooting hardware, connectivity, and system integration issues for clinics and partners. Responsibilities include investigating customer-reported issues to determine root cause, classifying failures, and maintaining technical mastery across all audiometer domains.

Technical Support Engineer

Flexera · Full Time · 11 Weeks Ago
Flexera
Provide exceptional technical support to B2B customers and partners via various channels, troubleshooting complex issues and ensuring timely resolution within agreed Service Level Agreements (SLAs). Key activities include creating and maintaining Knowledge Base articles and effectively communicating defects and enhancement requests to Product Management and Engineering teams.

Technical Support Representative, Tier 1 (Mexico Remote)

Turnitin, LLC · Full Time · 11 Weeks Ago
Turnitin, LLC
🌎 Mexico ⭐ 0-2 yrs exp 💼 Support
The role involves proactively supporting the Turnitin product line primarily via email, ensuring problem resolution, system access, and optimal system performance. This includes coordinating closely with Engineering and Product Management on product issues and releases, and assisting with technical documentation updates.
GE HEALTHCARE is hiring for remote DOW SKILLBRIDGE Cohort (Technical Support Engineer )

DOW SKILLBRIDGE Cohort (Technical Support Engineer )

GE HEALTHCARE · Full Time · 11 Weeks Ago
GE HEALTHCARE
🌎 United States ⭐ 5-10 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer provides remote and onsite technical support and counsel to Field Engineers, Client Service Technicians, and customers experiencing system performance issues for the XR/RF product family. This role involves maintaining product knowledge, utilizing escalation processes, contributing to knowledge bases, and acting as a field advisor for serviceability and quality improvements.

Technical Support Engineer (L1 / Frontline Support)

Databento · Full Time · 11 Weeks Ago
Databento
🌎 United States ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
This role acts as the first point of contact for customer support inquiries, focusing on triaging issues, resolving common technical questions related to API usage, onboarding, and billing. Responsibilities include escalating complex issues to senior teams with clear documentation and participating in an on-call rotation.
GE HealthCare is hiring for remote DOW SKILLBRIDGE Cohort (Technical Support Engineer )

DOW SKILLBRIDGE Cohort (Technical Support Engineer )

GE HealthCare · Full Time · 11 Weeks Ago
GE HealthCare
🌎 United States ⭐ 5-10 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer provides remote and onsite technical support and counsel to Field Engineers, Client Service Technicians, and customers experiencing system performance issues for the XR/RF product family. This role involves maintaining product knowledge, utilizing escalation processes to resolve customer issues, and contributing to service effectiveness and productivity improvements.
TRG TECH RESEARCH GROUP Limited is hiring for remote Technical Support Engineer

Technical Support Engineer 14 APPLICANTS

TRG TECH RESEARCH GROUP Limited · Full Time · 11 Weeks Ago
TRG TECH RESEARCH GROUP Limited
🌎 Worldwide ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The role involves rapid incident management, deep root cause analysis, and maintaining strict Service Level Agreements to minimize customer downtime. Responsibilities also include proactive system monitoring, implementing preventive measures, and tracking platform stability in collaboration with QA.

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Sumsub is hiring for remote Technical Support Engineer

Technical Support Engineer

Sumsub · Full Time · 11 Weeks Ago
Sumsub
🌎 Singapore ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The role involves providing technical support, configuration, and troubleshooting for client issues related to the Sumsub platform, requiring technical analysis of problems and defining resolution plans. This includes daily interaction with engineers for escalations and collaborating with other teams to answer client technical questions via chat, email, and calls.

Technical Support Engineer, NA West

Akuity · Full Time · 11 Weeks Ago
Akuity
🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will deliver outstanding support to open-source users and enterprise customers across various channels, while developing deep technical expertise in GitOps, Argo, and Akuity's offerings. Responsibilities also include troubleshooting, diagnosing, resolving customer issues, escalating problems when necessary, and contributing to support process improvements and documentation.
SolarEdge is hiring for remote Technical Support - Subject Matter Expert

Technical Support - Subject Matter Expert

SolarEdge · Full Time · 12 Weeks Ago
SolarEdge
🌎 United States 💵 $19 - $23 per hour ⭐ 2-5 yrs exp 💼 Support
The role involves answering inbound calls to troubleshoot various SolarEdge products, following up with customers, scheduling necessary calls, processing RMAs for faulty hardware, and maintaining an open case load for fast response times. Additionally, the expert will solve technical issues using higher-level permissions on internal tools and escalate product trends to the Tier-II team.
AgileEngine is hiring for remote Technical Support Engineer ID54393

Technical Support Engineer ID54393

AgileEngine · Full Time · 12 Weeks Ago
AgileEngine
🌎 Mexico, Spain ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will serve as the primary contact for customers, resolving technical product issues via email and screen sharing, and ensuring a smooth trial experience. Responsibilities include investigating software defects, supporting remote installations of TestRail Server instances, and advising new customers on complex setups.
incident.io is hiring for remote Technical Support Engineer

Technical Support Engineer

incident.io · Full Time · 12 Weeks Ago
incident.io
🌎 United States 💵 $150K - $200K per year ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will be responsible for delighting customers by resolving their technical challenges through inbound support over Slack and Pylon. This role also involves capturing customer feedback for Product and Engineering and collaborating with them to debug issues and enhance support processes.
AgileEngine is hiring for remote Technical Support Engineer ID54393

Technical Support Engineer ID54393

AgileEngine · Full Time · 12 Weeks Ago
AgileEngine
🌎 Portugal ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will serve as the primary contact for customers, resolving technical product issues and ensuring a positive trial and ongoing user experience. Responsibilities include supporting deployments, managing server environments, and troubleshooting software and configuration challenges across Windows and Linux systems.
1840 & Company is hiring for remote Technical Support Representative (ServiceTitan)

Technical Support Representative (ServiceTitan)

1840 & Company · Full Time · 12 Weeks Ago
1840 & Company
🌎 Armenia 💵 $10 - $12 per hour ⭐ 0-2 yrs exp 💼 Support
The representative will provide remote technical support to users facing software or system issues, including troubleshooting platform errors, configuration problems, and access issues. They will also assist with system navigation, support onboarding, document resolutions, and escalate complex technical challenges when necessary.
Simbe Robotics is hiring for remote Technical Support Analyst

Technical Support Analyst

Simbe Robotics · Full Time · 12 Weeks Ago
Simbe Robotics
🌎 Worldwide 💵 $72000 - $83000 per year ⭐ 2-5 yrs exp 💼 Support
The analyst will investigate and resolve customer issues across robotic and software systems by analyzing diagnostics, telemetry, and logs, driving issues to resolution rather than just triaging them. This role also involves building automation, tooling, and documentation to improve support quality and capacity.
RAM BPO is hiring for remote Technical Support I (On site Medellín)

Technical Support I (On site Medellín)

RAM BPO · Full Time · 12 Weeks Ago
RAM BPO
🌎 Colombia ⭐ 0-2 yrs exp 💼 Support
The role involves being the primary contact for clients using a customs clearance platform, answering support tickets, and troubleshooting software issues. Responsibilities also include reviewing documentation, resolving tariff-related questions, and building positive client relationships.

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Schneider Electric is hiring for remote EV Technical Support Expert - DC Charging

EV Technical Support Expert - DC Charging

Schneider Electric · Full Time · 12 Weeks Ago
Schneider Electric
🌎 France ⭐ 2-5 yrs exp 💼 Support
The expert will lead root cause analysis for escalated support cases involving high-power electronics, control logic, and software, while troubleshooting complex issues related to vehicle-charger interoperability and communication protocols. They will also proactively monitor the install base, analyze support data to identify systemic issues, and author high-quality technical documentation.
PAR Technology is hiring for remote Technical Support Agent

Technical Support Agent

PAR Technology · Full Time · 12 Weeks Ago
PAR Technology
🌎 Canada 💵 $19 - $21 per hour ⭐ 0-2 yrs exp 💼 Support
The agent will provide first-level support for POS hardware/software and PAR products, resolving operational and technical issues quickly and efficiently while logging and managing incidents using service management tools. Responsibilities also include following escalation workflows, contributing to the knowledge base, and delivering exceptional customer service.
Dataiku is hiring for remote Technical Support Engineer

Technical Support Engineer

Dataiku · Full Time · 12 Weeks Ago
Dataiku
🌎 France, Germany, Netherlands, Spain, United Kingdom ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer will be responsible for helping EMEA and global customers resolve technical issues related to Dataiku, including installation, security, and integration, while collaborating with internal teams for escalations. This role also involves communicating complex issues to the R&D team and documenting knowledge through technical articles for the knowledge base.

Technical Support Engineer II

Storyblok · Full Time · 12 Weeks Ago
Storyblok
🌎 Mexico ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
The Technical Support Engineer II will handle escalated tickets and troubleshoot intricate issues independently, managing cases from inception to resolution while prioritizing timely responses. This role also involves collaborating with cross-functional teams, guiding product improvements based on feedback, and mentoring junior support engineers.

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