Remote Senior Support Jobs
602 Senior Support jobs available for remote work from home. Apply for positions such as Regional Field Support Manager Veterinary Diagnostics, Regional Field Support Manager - Diagnostic Imaging, Manager, Contact Center Training and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
Trusted by 300,000+ remote workers worldwide.
Lead and coach a team of Veterinary Diagnostics Field Support Representatives to ensure an excellent customer experience. Coordinate resources and implement strategies to achieve quarterly commercial goals and maintain customer loyalty.
Lead and coach a team of Diagnostic Imaging Field Support Representatives to ensure an excellent customer experience. Coordinate resources and implement strategies to achieve quarterly commercial goals and maintain customer loyalty.
Leads the development and execution of standardized training programs for UHealthConnect to support patient access services. Manages the design of curricula for a remote workforce using tools like Epic EMR and NICE CXone while partnering with leadership to align training with operational goals.
Handle high-level technical escalations and complex infrastructure issues across multiple client environments. Provide technical leadership, mentor junior technicians, and maintain system documentation and standards.
Coordinate stakeholders and manage complex calendars to support high-tempo search delivery and executive focus. Maintain confidential records and document meeting outcomes to ensure predictable workflows across multiple assignments.
We watch for new remote senior support jobs and email you the matches. Free. Unsubscribe in one click.
Lead and develop a team of Technical Support Engineers while overseeing day-to-day operations, queue health, and SLA adherence. Partner with Engineering and Product teams to resolve high-priority escalations and improve platform supportability.
Lead the end-to-end pipeline of corporate and NGO partnerships to drive sustainable social impact. Manage senior-level relationships, negotiate MoUs, and design joint CSR initiatives aligned with organizational goals.
Provide advanced Level 2 and Level 3 technical support to internal global users via ticketing systems and remote tools. Perform system and network administration tasks to ensure stable IT services across multiple time zones.
Investigate and resolve complex platform and integration issues while managing high-quality escalations to Engineering. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
Investigate and resolve complex platform and integration issues while managing the escalation process to Engineering and Enterprise Operations. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
Implement and configure Amazon Connect solutions, including contact flows, routing, and IVR, to build cloud-native customer service platforms. You will integrate third-party systems via APIs and design omnichannel solutions to turn customer interactions into valuable data.
Provide senior-level troubleshooting and strategic guidance for D365 Supply Chain clients to minimize business disruptions. Act as a project manager by triaging issues, managing environment updates, and leading weekly client status calls.
Oversee the team responsible for day-to-day support, releases, and upgrades for assigned HR systems and modules. Manage the end-to-end lifecycle of application design, build, test, and deployment while leading change control and vendor engagements.
Own the day-to-day health and user experience of the enterprise application portfolio, resolving complex issues without relying on a Tier 3 engineering team. Manage SaaS administration, user access, system integrations, and maintain comprehensive technical documentation.
The role involves managing real-time order execution and client relationships for Group Order operations while handling high-level escalations. Additionally, the lead will drive operational projects, maintain the external knowledge base, and improve internal product workflows.
Develop and execute data-driven, multi-channel marketing strategies to drive membership growth, retention, and event attendance. Lead content creation and performance analysis to enhance the customer journey across various digital touchpoints.
The role is responsible for the strategic development and implementation of customer engagement plans for stakeholders in the eosinophilic diseases field. This includes managing relationships with healthcare professionals, organizing national and international events, and collaborating cross-functionally to ensure a holistic stakeholder approach.
We watch for new remote senior support jobs and email you the matches. Free. Unsubscribe in one click.
Solve complex, unprecedented problems that currently hinder the company's growth. Develop and implement scalable systems to ensure these solutions operate independently moving forward.
Investigate and troubleshoot complex technical platform issues and provide fixes or workarounds for customers. Collaborate with Engineering and Product teams to escalate bugs and document technical procedures.
Lead a specialized engineering squad to technically resolve complex user issues and architect automation solutions to prevent recurrence. Act as the primary technical bridge between customer support and engineering teams while overseeing LLM-based AI agent delivery.
Lead a remote team in managing the end-to-end RFP and proposal process for Group Insurance Sales to ensure high-quality and compliant submissions. Drive operational excellence through process improvement, team development, and collaboration with cross-functional partners like Underwriting and Legal.
Guide new franchisees through the launch phase, ensuring operational and financial success through business planning and KPI management. Maintain strict adherence to corporate policies and local regulations while conducting onsite training in the U.S.
The role focuses on orchestrating sales strategies and account plans to drive business growth through cross-Business Unit collaboration. Key duties include leading customer workshops, managing governance cadences, and ensuring CRM data accuracy to support the Global Account Manager.
Manage inbound and outbound calls to resolve customer concerns and build sustainable relationships. Maintain accurate records of customer interactions and follow established communication guidelines.
Build and lead a high-performing inbound and outbound patient engagement function to drive conversions, refills, and retention. Design operational workflows and manage a team of specialists to resolve patient friction and recover lost revenue.
Model complex CLO and ABL deals within the Vantage platform and translate indenture documentation into compliance frameworks. Serve as a subject matter expert and trusted advisor to institutional clients to drive platform adoption and value.
We watch for new remote senior support jobs and email you the matches. Free. Unsubscribe in one click.
Provide telephone, email, and chat support to the Merchant Mariner community regarding the credentialing process. Address client needs and complaints while meeting call center performance metrics.
Oversee billing operations and client services by analyzing performance reports and implementing corrective action plans. Lead and develop billing supervisors while coordinating workflow and ensuring quality standards are met across teams.
Serve as a senior agent on the Clinical Service Desk, handling inbound calls and tickets related to Epic EHR clinical components. Responsibilities include resolving workflow issues, managing incidents according to SLAs, and mentoring service desk staff.
The role focuses on translating AI concepts into practical customer service workflows to improve productivity and quality. Responsibilities include mapping processes, implementing AI solutions for ticket routing and summarization, and collaborating with IT and legal teams for safe deployment.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Learn more about Support remote jobs
