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Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.  


Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. 


Bounteous is looking for a Salesforce Core Cloud Practice Lead.  As a Salesforce Core Practice Lead, you will play a pivotal role in leading and managing the Salesforce core cloud practice within the organization. Your primary responsibilities will include overseeing the development and execution of Salesforce projects, providing strategic guidance to the team, and ensuring the successful delivery of high-quality solutions to clients. You will be responsible for driving innovation, maintaining best practices, and fostering a collaborative and dynamic work environment.


This position sits within our Technology team, but will regularly interface with a large, cross-functional team of developers, solution architects, Salesforce specialists and marketing strategists to help bring digital customer experiences to life. This individual will also work closely with our Business Development team to support pursuit efforts. As such, the ideal candidate will be dynamic and flexible with a strong affinity toward data and process.

As the Salesforce Core Cloud Practice Lead, you will necessitate knowledge of varying industry trends, Salesforce Sales and Service Cloud products and associated best practices and marketing technologies, so the ideal candidate should possess a desire to continually learn, improve and apply subject matter expertise to individual client needs. You must currently hold at minimum Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant certification, but preferred Salesforce Certified Pro credential to be considered for this role.


If you are energized by representing an award-winning, stable and growing company in a fast moving digital transformation space, we’d like to meet you!

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Responsibilities:
  • Develop and execute the overall strategy for the Salesforce Core Practice
  • Provide thought leadership and stay ahead of the latest Saelsfroce technologies and updates
  • Establish and maintain best practices for Salesforce development and implementation
  • Lead and mentor a team of Salesforce developers, administrators, architects and consultants
  • Work closely with a diverse global delivery team, including project managers, developers, Salesforce SMEs, quality assurance professionals and other specialists
  • Communicate effectively with clients, internal stakeholders and team members across different time zones
  • Define global project delivery methods and process and implement proactive strategies
  • Develop go to market strategies, sales materials, implementation and configuration processes for the practice
  • Provide guidance on project assignments, ensuring the team meets or exceeds client expectations
  • Collaborate with sales and business development teams to understand client requirements and provide expert consultation and documentation, presenting the solutions to the prospective clients
  • Act as a trusted advisor to clients, offering strategic recommendations and solutions
  • Ensure client satisfaction by delivering high-quality Salesforce solutions on time and within budget
  • Drive technical solutions by leading technical design sessions, performing gap analysis between the current and future end-states, and creating architectural diagrams and other technical delivery documents
  • Oversee the end-to-end delivery of Salesforce projects, ensuring adherence to best practices and project timelines and the successful deployment and adoption of Salesforce solutions
  • Implement and maintain quality assurance processes to ensure the delivery of robust and scalable Salesforce solutions
  • Conduct regular code reviews and performance assessments to uphold high-quality standards
  • Identify training needs within the Salesforce practice and develop training programs to enhance team skills 
  • Stay informed about Salesforce certifications and encourage team member to pursue relevant certifications
  • Maintain current Salesforce Architect certification(s) and ensure team members remain current
  • Help grow the Salesforce team through participation in the recruitment process and marketing efforts


Qualifications:
  • Minimum of 8 years working with Salesforce Cloud systems, with demonstrated experience leading multiple platform implementation projects for enterprise clients.
  • Ability to handle multiple client projects simultaneously, with 2+ years experience in a client-facing role and knowledge of overall agile project management methodologies
  • 10+ years experience in a CRM or Software Development role working with data-driven applications
  • Expert level understanding of the Salesforce product suite, including Sales, Service, Experience, Commerce, and Marketing Clouds 
  • Extensive experience in Salesforce development and implementation
  • Exposure to other Salesforce Industry Cloud (Consumer Cloud, Financial Services Cloud, Heath Cloud, etc.) capabilities is a plus
  • Additional Salesforce certifications are highly valued
  • Excellent oral and written communication skills
  • Experience delivering enterprise-level solutions that are performant and scalable
  • Configuration experience using the Salesforce point-and-click developer interface (e.g., Flows, Lightning Data, etc.)
  • Awareness of programmatic solutions on the Salesforce platform including Apex, LWCs and VisualForce
  • Understanding of the Salesforce data loader for data migration activities in Salesforce, and/or Dataloader.io and how to build solutions for large data volumes
  • Experience integrating using authentication patterns (SAML, SSO, OAuth)  
  • Knowledge of integration and headless/composable architecture as well as third-party integration tools and ETL (Such as MuleSoft, Boomi, Informatica, Jitterbit etc.) with Salesforce
  • Experience managing and upskilling teams and supporting individual team member growth
  • Able to travel up to 30% of the time


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.


Bounteous is willing to sponsor eligible candidates for employment visas.


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