Strategic Account Manager

Department:  Sales

Manager:  Senior Strategic Account Director

Direct Reports:  No

Full time/Part time:  Full-time

Status:  Non-Exempt

Compensation: $33.65-$38.46/hour plus commissions

Summary of Overall Job: 

Responsible for the sales of all e.Republic products and services to companies in the state, local and education markets.

Essential Duties:

§  Maintains current customer base for assigned accounts. Being able to consult and provide the existing customers knowledge on our products, gets re-signs, and promotes add-on sales of event sponsorships, custom publications, ad space, web advertising, research, Navigator, Governing products, etc.

§  Maintains long lasting customer relationships. Can build a better customer relationship by understanding their needs and tries to make them satisfied without compromising with the company profits.

§  Gains a sound understanding of State and Local Government and Education markets and is able to consult our clients on those topics.

§  Achieve and maintain a sufficient understanding of all e.Republic’s brands, products and services. Can consult customers on which solutions will fit the customer’s needs.

§  Carry the sales process from the original sale all the way through to delivery, and can troubleshoot and liaise with other departments and managers as needed, to ensure customer satisfaction.

§  Understand the company’s resources, including other various internal roles and departments of the company; and is thus able to tag them on client calls as consultants in their conversations.

§  Capable of seeking out new customers and sales opportunities to expand and build the partnership empire.

§  Responds to all leads assigned within 24 business hours.

§  Provides proposals out within 48 hours of request or client appointments.

§  As a Strategic Account Manager, is consistently tracking with the team and their own individual assigned revenue targets or production quota.

§  Travels to sites as necessary to develop client relations and creates future partnerships. Acts as a representative of the company and can network at events to attract more clients and build our partnership base. Minimum travel expected 6-8 times per year.

§  Develops and composes contract proposals containing all essential and tailored solutions, using our products and services.

§  Communicates the value proposals through effective and professional sales presentations (digital and hard copy) in person, a group or through an online medium.

§  Coordinates actions with the Sales Admin to ensure Salesforce database is current and accurate, as well as coordinates all other sales administrative duties effectively as a team with the admin.

§  Stays abreast of current trends and educates oneself to keep knowledge up to date.

§  Qualifies, educates and onboards clients to ensure they are in the right programs/product and are set up for success.

§  Develops existing and new opportunities.

§  Maintains outreach statistics, such as Developed Opportunities, Pitches, Email Outflow Campaigns, etc.

§  Represents the company in a highly professional manner in all client interactions

Skills/Qualifications:

§  Prior sales experience of at least 2 years required.

§  Outstanding written and verbal communication and negotiation skills.

§  Ability to work productively under high sales pressure and quotas.

§  Can adapt to a quickly changing group environment.

§  Ability to present to potential clients.

§  Ability to maintain a consistent level of sales.

§  Ability to work well with a team.

§  Has a passion and motivation for sales.

§  Has excellent customer service skills.

§  Must be in a work environment with reliable Internet access.

§  Proficient with Word, Excel, PowerPoint, and Chat GPT.

§  Salesforce experience is a plus.

§  Experience in Sale of Advertising, Events, Research, Customized Media an Online products and services is a plus.

§  Track record of meeting and exceeding past sales goals.

§  Experience with selling into public sector is a plus.

§  Experience working in a remote organization is preferred.

§  Must reside in and be authorized to work in the United States.

§  Must maintain a work environment with reliable internet access.

This Job Description is subject to change.

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